Deborah
GBLove this rowing machine! Love this rowing machine! Bought the Walnut model during a discount deal in November. It arrived very swiftly, in a matter of days. Arriving in two seperate deliveries and very well packaged. It took me a while to put together on my own. Approximately 2 afternoons. With help from the booklet of instructions and the You Tube video provided. I had to use a pair of pliers with the Allen keys. As some areas where the bolts went in were very stiff. I am very impressed with the swift response of customer services and continued support provided. The rowing machine is of an excellent quality and I would highly recommend to others. Very happy with this purchase. Thank You Topiom!
Lourdes Wong
IMExceptional customer service and a great product! We saw this rowing machine when we visited a friend's house and it caught our eyes right away. It stood up against the wall like a piece of art...the rest is history. We cannot find this in Amazon and so approached the brand directly. They won't ship to Isle of Man, and so we paid extra shipment to arrange a carrier to transport over. Our order finally came in but the accessories and the wooden panels were in different colors, and the wooden panel has a crack. Informed the customer service team (Josie), another new set of machine was immediately depatched all the way to Isle of Man! We are very impressed with the outstanding customer service. The machine itself is a joy to use, easy to assemble and not taking up space. Our elder son hates jogging but he could not stop using this machine and so it is has now become our family's favorite!
Matthew Northover
GBTopiom Water-Rower: A great buy After a lot of research into buying a water rower I came across Topiom and their product + reviews looked great. I'm glad that I made the decision to purchase one of their rowers. I've owned it now for about a year and it's been so easy to use and very good build quality. There was a slight issue with the seat which tore (I put this down to my usage as I use it pretty much every day), Topiom's Customer Service were very helpful and agreed to replace free of charge. Can't recommend Topiom enough.
Andy S
GBBrilliant Product - Great Service ! Excellent product and great service from Topiom all round. Very quick delivery after placing the order, all parts present and simple to construct. Machine works brilliantly and really makes exercising more fun than just running etc. Stores away securely when not being used. Looking forward to getting many years of enjoyment from it... Thanks Topiom !!
Luca
GBBeautiful solid product Beautiful solid product, and fantastic customer service. I had a couple of issues with the footrest and the seat, but the guys at Topiom have been super fast and super nice in solving them both. I have been using the rower for 9 months now, starting with 5 minutes three times a day, moving quickly to the 10-15 minutes and now I am using it for 30-45 minutes a time, four times a week. And I lost a stone (6Kg).