Steve
GBSolid Rower, Great Customer Service I bought a Topiom rower during lockdown, it's a study piece of kit in general, and I've used it hard. I had a minor issue with some plastics failing and customer services bent over backwards to help and support me with spares and priority delivery, they even gave me a discount on an upgraded monitor. This is a brand who are keen to provide great after sales service.
        JC
GBNeeds prompting to do job. Created order 8/2 through Amazon. Rails arrived as promised via Amazon Prime option. This is the reason I chose this product. 3 Days later I had to contact seller to find out when the remaining packages would arrive, not wanting them to be stolen. It took a week for the seller to get tracking numbers for me. This seller knows the package comes in parts and should've been well prepared to ship them out in a timely manner. I'm expected to get all parts in 3 weeks. I requested to be compensated and the seller suggested they can speed up a package already shipped. Very insulting, considering it suggest they had the option to ship it faster or could contact the shippers and say "could you hurry it up" Going to update this if possible. Does not come with batteries and 2 different sets of rechargeable batteries do not fit. Battery cover will not fit back on computer. $500 + and can't include 4 AA batteries. The QR code goes to a non English website that appears to be out of order.
        Graham Priestley
GBExcellent water rower. Ordered Tuesday, arrived Thursday by two deliveries. Not sure why they use two different delivery companies but hey ho. Came within a few hours of each other. Went together really nicely and is a lovely thing to behold. Important as we keep ours in the kitchen. Much quieter in use than we expected, we had air rowers before and they are noisy. Only been a few days but really impressed. Needed to get in touch with customer service. Maxxie has been excellent. 5 stars all round so far!
        ben
GBAn easy way to workout Rower was delivered quickly and easy to assemble. I chose the 2 week trial before payment. I had a problem with the sensor not reading correctly, customer service was quick to respond and sent me out a replacement monitor. Its a smooth action nice and quiet. Overall I am happy with the rower and would recommend.
        Nazareen Myburgh
GBLove my Topiom Rower Love my Topiom Rower, bought it about 7 months ago, have used it almost every day since. My husband and son use it as well on occasion. Sturdy, well built machine, it was easy to build and the after sale service is excellent. The plate covering the adjustable pedals split, allowing the pedals to slip through while rowing, we emailed the supplier and within a week or so, the part was delivered to us and fairly easy to fit.