Bad experience - order cancelled... I wanted to order one of these, placed my order and paid...but unfortunately i received an e-mail (from a chinese guy) that due to "some matters over in their warehouse in Germany", they are not able to send the item and canceled the order #5850 immediately. Asking why, he answered that due to their "warehouse problem" they couldn't send to my address...whatever this means. So not really the best experience and i really doubt the seriousness of this company.

Beautiful solid product Beautiful solid product, and fantastic customer service. I had a couple of issues with the footrest and the seat, but the guys at Topiom have been super fast and super nice in solving them both. I have been using the rower for 9 months now, starting with 5 minutes three times a day, moving quickly to the 10-15 minutes and now I am using it for 30-45 minutes a time, four times a week. And I lost a stone (6Kg).

Rower's base is cracking and in seeking… Rower's base is cracking and in seeking a replacement I was told they no longer ship to the UK. When I explained that the footplate was coming loose as the screws no longer gripped I was advised to glue it down. Moreover, on revisiting their site I checked out their customer reviews for their latest rower and they appear to have been copied and pasted using about six templates, posted each day! Take a look!

Solid Rower, Great Customer Service I bought a Topiom rower during lockdown, it's a study piece of kit in general, and I've used it hard. I had a minor issue with some plastics failing and customer services bent over backwards to help and support me with spares and priority delivery, they even gave me a discount on an upgraded monitor. This is a brand who are keen to provide great after sales service.

Good walking pad The waking pad is great for indoor walks and especially when the weather paint great for outdoors. Seems to be sturdy, time will tell if it actually holds up.