Fantastic quality rower with the sounds of the river. Fantastic quality, easy to assemble and excellent value. As an engineer I was keen to see what the quality of the unit was like. Although several hundred pounds cheaper than competitors equipment, materials and build quality are first class. Quality bearings on all rollers, brass guides on seat, timber finished to a high standard, I have no complaints at all. Nice to hear the swish of water as you power through your strokes and that is all you hear. Easily manoeuverable for stable, upright, space saving storage. Result!

Fantastic support service, customer satisfaction is indeed their #1 goal! Bought the Topiom rowing machine from the company's British website topiom.co.uk. Everything was delivered within several days, overall very quick and even faster than I expected. Despite the weathered packaging, the item was brand new and easy to assemble. The assembly instructions could've been better, but it's still very obvious what goes where. Ended up having issues with the footpads, they are indeed placed very close to each other, so if you have thick legs it might be a problem. Still, the customer support did everything to keep me satisfied, which was way beyond what I originally expected. I had my doubts about the brand at first, but I've been actually proven wrong. Good job Topiom!

Bit slow on the delivery 2 weeks after purchasing my rower and only one part of the package has arrived. After reading reviews of others it sounds like this is a common problem. I only brought this rower as they said it was a 3-7 day delivery. Marketing ploy. Customer services are quick to respond but they advised me to be patient. I hope I don’t have as much trouble getting my money back as others 😟 28/01-Update, I contacted customer services again and they arranged for another item to be shipped which arrived today. They also gave me a free mat. I haven’t set it up yet but am feeling much happier with the service

Good walking pad The waking pad is great for indoor walks and especially when the weather paint great for outdoors. Seems to be sturdy, time will tell if it actually holds up.

Exceptional customer service and a great product! We saw this rowing machine when we visited a friend's house and it caught our eyes right away. It stood up against the wall like a piece of art...the rest is history. We cannot find this in Amazon and so approached the brand directly. They won't ship to Isle of Man, and so we paid extra shipment to arrange a carrier to transport over. Our order finally came in but the accessories and the wooden panels were in different colors, and the wooden panel has a crack. Informed the customer service team (Josie), another new set of machine was immediately depatched all the way to Isle of Man! We are very impressed with the outstanding customer service. The machine itself is a joy to use, easy to assemble and not taking up space. Our elder son hates jogging but he could not stop using this machine and so it is has now become our family's favorite!