Bad experience - order cancelled... I wanted to order one of these, placed my order and paid...but unfortunately i received an e-mail (from a chinese guy) that due to "some matters over in their warehouse in Germany", they are not able to send the item and canceled the order #5850 immediately. Asking why, he answered that due to their "warehouse problem" they couldn't send to my address...whatever this means. So not really the best experience and i really doubt the seriousness of this company.

Good walking pad The waking pad is great for indoor walks and especially when the weather paint great for outdoors. Seems to be sturdy, time will tell if it actually holds up.

Love my Topiom Rower Love my Topiom Rower, bought it about 7 months ago, have used it almost every day since. My husband and son use it as well on occasion. Sturdy, well built machine, it was easy to build and the after sale service is excellent. The plate covering the adjustable pedals split, allowing the pedals to slip through while rowing, we emailed the supplier and within a week or so, the part was delivered to us and fairly easy to fit.

Bit slow on the delivery 2 weeks after purchasing my rower and only one part of the package has arrived. After reading reviews of others it sounds like this is a common problem. I only brought this rower as they said it was a 3-7 day delivery. Marketing ploy. Customer services are quick to respond but they advised me to be patient. I hope I don’t have as much trouble getting my money back as others 😟 28/01-Update, I contacted customer services again and they arranged for another item to be shipped which arrived today. They also gave me a free mat. I haven’t set it up yet but am feeling much happier with the service

Solid Rower, Great Customer Service I bought a Topiom rower during lockdown, it's a study piece of kit in general, and I've used it hard. I had a minor issue with some plastics failing and customer services bent over backwards to help and support me with spares and priority delivery, they even gave me a discount on an upgraded monitor. This is a brand who are keen to provide great after sales service.