Love my Topiom Rower Love my Topiom Rower, bought it about 7 months ago, have used it almost every day since. My husband and son use it as well on occasion. Sturdy, well built machine, it was easy to build and the after sale service is excellent. The plate covering the adjustable pedals split, allowing the pedals to slip through while rowing, we emailed the supplier and within a week or so, the part was delivered to us and fairly easy to fit.

Needs prompting to do job. Created order 8/2 through Amazon. Rails arrived as promised via Amazon Prime option. This is the reason I chose this product. 3 Days later I had to contact seller to find out when the remaining packages would arrive, not wanting them to be stolen. It took a week for the seller to get tracking numbers for me. This seller knows the package comes in parts and should've been well prepared to ship them out in a timely manner. I'm expected to get all parts in 3 weeks. I requested to be compensated and the seller suggested they can speed up a package already shipped. Very insulting, considering it suggest they had the option to ship it faster or could contact the shippers and say "could you hurry it up" Going to update this if possible. Does not come with batteries and 2 different sets of rechargeable batteries do not fit. Battery cover will not fit back on computer. $500 + and can't include 4 AA batteries. The QR code goes to a non English website that appears to be out of order.

An easy way to workout Rower was delivered quickly and easy to assemble. I chose the 2 week trial before payment. I had a problem with the sensor not reading correctly, customer service was quick to respond and sent me out a replacement monitor. Its a smooth action nice and quiet. Overall I am happy with the rower and would recommend.

Love this rowing machine! Love this rowing machine! Bought the Walnut model during a discount deal in November. It arrived very swiftly, in a matter of days. Arriving in two seperate deliveries and very well packaged. It took me a while to put together on my own. Approximately 2 afternoons. With help from the booklet of instructions and the You Tube video provided. I had to use a pair of pliers with the Allen keys. As some areas where the bolts went in were very stiff. I am very impressed with the swift response of customer services and continued support provided. The rowing machine is of an excellent quality and I would highly recommend to others. Very happy with this purchase. Thank You Topiom!

Exceptional customer service and a great product! We saw this rowing machine when we visited a friend's house and it caught our eyes right away. It stood up against the wall like a piece of art...the rest is history. We cannot find this in Amazon and so approached the brand directly. They won't ship to Isle of Man, and so we paid extra shipment to arrange a carrier to transport over. Our order finally came in but the accessories and the wooden panels were in different colors, and the wooden panel has a crack. Informed the customer service team (Josie), another new set of machine was immediately depatched all the way to Isle of Man! We are very impressed with the outstanding customer service. The machine itself is a joy to use, easy to assemble and not taking up space. Our elder son hates jogging but he could not stop using this machine and so it is has now become our family's favorite!