I was referred for physio following major abdominal surgery I was referred for physio following major abdominal surgery which I underwent in December last year. So, I was feeling quite fragile and flattened before I started my sessions with Samantha Rule at Ten Pilates in Chiswick. Samantha is really great and spent a lot of time listening to me (she is also very knowledgable in the area of Women's Health which has also been very helpful and useful) reassured me about my fears and also agreed upon what I was hoping to gain from our sessions. Slowly but surely, I have regained confidence and built up strength with a series of exercises which are closely monitored by Samantha. I just wish I had started physio much sooner as it's made a huge difference both physically and mentally to how I feel about my body. Samantha has a very relaxed approach, is patient and makes you feel comfortable and at ease. I am getting stronger and feel more confident all the time now and I would highly recommend considering Samantha for your physio needs.

Ten Pilates Recommended I've been going to Ten Pilates 2-3 times every week for 18 months now and highly recommend them. I have found all instructors to be knowledgeable and helpful. As all the trainers learn the Ten Pilates way the classes are very consistent, and there are new moves added all the time so that I always learn something new in every class. I have moved up through each level and even though some moves are challenging I've never had an injury as they provide plenty of advice about the correct form.

Ten - Hatton Garden review Oct 2019 Had my first introductory lesson at their Hatton Garden branch. Equipment is not new but all good. Good attention given by the instructor and it was a class of 6. No lockers despite being told there were in the changing room by the receptionist. Be warned that you will need to wear special socks ( min ten pounds to buy a pair on the spot if you are not aware or forgotten to bring them). Amenities minimal.

Unexpected charges and no refund I bought one month for 7 pilates classes in Mayfair studio in June for £135 and finished the package. Then I saw £135 out of my account in August. I called up Ten and asked, the person who picked up the call said he would contact his office to set this straight as the Mayfair studio is closed from August and this shouldn't happen. I waited but didn't get my refund so I emailed them a couple times, also dispute with my bank. Yet, somehow they told my bank that I bought 3 months membership and they won't refund the money. Firstly, if it was really 3 months membership (which it wasn't), then they would have taken the money in July, when my first month ends in June. Secondly, I bought for Mayfair studio and the studio closed in August. Should they ask the customer if they want to continue to join other studios before charging them? They didn't contact me and just charged me in August for £135 without an explanation. I think this is terrible customer service but also rip off when you charge someone without providing them the service and without notice. *** An update: A customer service person from Ten Health said that they would refund after my complaints. However, until today 28th Novermber 2022, I haven't received any refund from them. I emailed her but no reply.

Another great service from Ten Health (Notting Hill branch) I went to Ten Health for the second time this year, where Ilias saw me quickly for a slip disc made worse by muscolioskeletal symptoms. Ilias (Notting Hill) provided effective treatment including a massage suited to my condition. The exercises he recommended to do at home were incredibly useful in relieving the excruciating slip disc pain. After only a few appointments my back was getting better and the road to recovery was in sight. Really grateful to Ilias for such a speedy and professional service.