Ordered these damn weights July 13… Ordered these damn weights July 13 after seeing positive reviews. It's been over a month and there has been no weights, no responses and just now their phone # got cut off. Got scammed. Call you credit card company as they will dispute it for you and at least get your money back.

Placed order after showing in stock Placed order after showing in stock. No shipment for multiple days so tried to contact. Emailed with no response, phone # goes unanswered and live chat goes unanswered. Finally spoke with a rep who stated as others have noted "held up in port". I asked to cancel order and was told to email their sales dept. Did that and 5 business days later I receive a shipment notification. Again, calls emails and live chat go unanswered. Finally received an email back stating "sale items cannot be cancelled/ refunded" even though the rep I spoke with said otherwise. Sale price is a joke, they inflated the standard and lower to every other retailer. So yeah, terrible experience. Lesson learned, stick with a reputable business. p.s. Shipment notification for multiple days however no progress. So fingers crossed I actually receive the dumbbells... Update: So 20 days from placing an order for an "in stock" item they finally arrived. The wrong weights however but impressed something showed up. Sent email, now the waiting game continues... Hopefully return label/refund but I highly doubt that..

Haven’t heard anything 10 days even after trying Company will not answer emails, phone or the live chat that is always “live” on their website. I haven’t heard anything from my order placed 10 days ago. Scam of a company and a waste of over $1100 Update 15 days now. Company has removed my comments on Instagram but still haven’t received an information or an answer back yet

Ordered from Axrep Ordered from Axrep. Shipping claimed 1-4 days delivery. Should have been delivered two days ago. No shipping tracking at all. Shipping was very expensive due to weight, but no customer service to speak of. Got ahold of customer service who was unable to give any update on shipping. At this point I may as well have shredded $1300 and it looks like I will probably have to submit a chargeback.

Horrible customer service I order online there because shipping was free, but 3 days later the status of my order still show « order placed » try to join live chat which show live online but they never answer. Try to email of course no answer, I’m worried about the « warranty »´they offer if they can’t even answer simple email. Thinking of cancelling and buying with a legit store Started a dispute, it’s a long process but t jeep ill be able to buy from a legit store. Been almost 3 weeks and my order still have not been processed.