Horrible customer service I order online there because shipping was free, but 3 days later the status of my order still show « order placed » try to join live chat which show live online but they never answer. Try to email of course no answer, I’m worried about the « warranty »´they offer if they can’t even answer simple email. Thinking of cancelling and buying with a legit store Started a dispute, it’s a long process but t jeep ill be able to buy from a legit store. Been almost 3 weeks and my order still have not been processed.

They have my money; 4 weeks later I have nothing and no one is answering Similar to posts below; ordered dumbbells as well as folding bench and double-legged stand 4 weeks ago. Transactions have gone thru on my credit card. 4 weeks later- nothing. Multiple attempts to contact by phone and e-mail- no answer. I've entered a dispute with my credit card company. Update at Aug. 17: successful end to this dispute- I've now been fully reimbursed. Stay away from these guys. Go to the Nuobell site for an approved list of vendors. I just placed an order (over the phone with real people with a real retail location of a national chain) and actually got a better deal. Double-win.

No customer service No customer service, paid in full and they cant even send it to ups for shipping. Im callong and emailing every adress I can find and its either no answer or the number doesn't even exist.

I never received my items. -

Ordered these damn weights July 13… Ordered these damn weights July 13 after seeing positive reviews. It's been over a month and there has been no weights, no responses and just now their phone # got cut off. Got scammed. Call you credit card company as they will dispute it for you and at least get your money back.