Connor Miles
CAHaven’t heard anything 10 days even after trying Company will not answer emails, phone or the live chat that is always “live” on their website. I haven’t heard anything from my order placed 10 days ago. Scam of a company and a waste of over $1100 Update 15 days now. Company has removed my comments on Instagram but still haven’t received an information or an answer back yet
Tux
CADelayed shipping and spotty communication, but not a scam Shipping was supposed to occur in 1-4 days. After ordering, was told someone from the warehouse would reach out. Nobody did. Sent messages via chat and called and left voicemails. Nobody called back and responses via chat were sporadic; i.e., either no response or responses came hours later and oftentimes did not address the questions asked. After several weeks of spotty communication and still no dumbbells was getting concerned the whole thing was a scam. Eventually though someone picked up the phone and told me of a shipping container stuck at the port of Vancouver. I was offered an instant refund or an adjustable kettlebell at no charge if I was ok to wait. I opted to wait and got the dumbbells shortly afterwards along with the stand. Have yet to get the kettlebell, but trust they will be sent as promised.
Ryan
GBThis product is simply amazing space… This product is simply amazing space saving and money. There was a bit of a delay due to extreme weather -40 - temperture in which i was compensated for anways so i cant conplain. Thank you
Brigitte Lazaroff
CANOT LEGIT!! NOT LEGIT!!! Stay away! Their advertised prices seemed too good to be true and I couldn’t get any response from them (phone, chat or e-mail re. estimated shipping time). So I contacted Nuobell (Nuoathletics Sweden) who confirmed that AXREP (Nuobell.ca) is not a legitimate reseller and told me they are working on shutting them down. If you want authentic Nuobell products and don’t want to get ripped off, go to the manufacturers website to find an authorized reseller. Nuoathletics.com
Patrick Beaudet
CAThe product is amazing! The product is amazing. It is far superior then the Bowflex. The only reason I am not giving it 5 stars is because of the longer delivery time. It was suppose to be 1 to 4 days, but it took two weeks. I am pretty sure it is the delivery company's fault.