Ordered from Axrep Ordered from Axrep. Shipping claimed 1-4 days delivery. Should have been delivered two days ago. No shipping tracking at all. Shipping was very expensive due to weight, but no customer service to speak of. Got ahold of customer service who was unable to give any update on shipping. At this point I may as well have shredded $1300 and it looks like I will probably have to submit a chargeback.

I never received my items. -

No response and no order shipped or filled There has been no confirmation of shipment, no one answers the phone and the online chat that shows it is "live" never responded to my query about when to expect shipment. Suggest folks intervene early with their credit card company to file a dispute. If you allow this company's delaying tactics to delay your filing a dispute, you will have no opportunity to get your money back.

Delayed shipping and spotty communication, but not a scam Shipping was supposed to occur in 1-4 days. After ordering, was told someone from the warehouse would reach out. Nobody did. Sent messages via chat and called and left voicemails. Nobody called back and responses via chat were sporadic; i.e., either no response or responses came hours later and oftentimes did not address the questions asked. After several weeks of spotty communication and still no dumbbells was getting concerned the whole thing was a scam. Eventually though someone picked up the phone and told me of a shipping container stuck at the port of Vancouver. I was offered an instant refund or an adjustable kettlebell at no charge if I was ok to wait. I opted to wait and got the dumbbells shortly afterwards along with the stand. Have yet to get the kettlebell, but trust they will be sent as promised.

These are legit nuobells These are legit nuobells, not knock off. Got the nuobells and stand within 3 days of ordering out of Alberta. They’re not an official reseller, but I contacted nuobell and confirmed that axrep was indeed selling legitimate nuobells.