Horrible customer service I order online there because shipping was free, but 3 days later the status of my order still show « order placed » try to join live chat which show live online but they never answer. Try to email of course no answer, I’m worried about the « warranty »´they offer if they can’t even answer simple email. Thinking of cancelling and buying with a legit store Started a dispute, it’s a long process but t jeep ill be able to buy from a legit store. Been almost 3 weeks and my order still have not been processed.

Freindly customer service Freindly customer service. They gave me free delivery. I went with the all black model and it matches the rest of my gym

They have my money; 4 weeks later I have nothing and no one is answering Similar to posts below; ordered dumbbells as well as folding bench and double-legged stand 4 weeks ago. Transactions have gone thru on my credit card. 4 weeks later- nothing. Multiple attempts to contact by phone and e-mail- no answer. I've entered a dispute with my credit card company. Update at Aug. 17: successful end to this dispute- I've now been fully reimbursed. Stay away from these guys. Go to the Nuobell site for an approved list of vendors. I just placed an order (over the phone with real people with a real retail location of a national chain) and actually got a better deal. Double-win.

Great Product you will not be disappointed Ive used the weights twice since delivery. They are really great, very impressed. I do not regret a thing. Switch weight amount is super easy and smooth. The weights feel like a dumbbells should with almost no rattle.

No customer service No customer service, paid in full and they cant even send it to ups for shipping. Im callong and emailing every adress I can find and its either no answer or the number doesn't even exist.