I never got my order it said it was… I never got my order it said it was delivered but I never got it I sent an email to the seller and didn’t get a response

This company is a complete scam Ordered a unit and chiller 6 weeks ago. Never got anything. Had a fake shipping number and nothing was delivered but they say it was. They won’t return emails. Stay away.

Terrible Experience – Received the Wrong Machine I recently purchased the ArcticPod™ Water Chiller from ArcticPod Store, but the product I received was not what I ordered. The machine I received is not the same as the one advertised on their website, and it does not meet my needs. I contacted their customer support, and they promised to refund half the money, but that's not what I wanted. All I wanted was the correct machine that I initially paid for. Unfortunately, I have yet to receive any response from them regarding this issue. This experience has been extremely disappointing and frustrating. I would caution anyone considering a purchase from ArcticPod Store to be cautious. The discrepancy between the product advertised and what you may actually receive is a major concern. Customer service has been non-responsive and unhelpful in resolving this issue. I hope that this review serves as a warning to others and encourages ArcticPod Store to improve their customer service and ensure that customers receive the products they actually ordered.

You sent me a b.s tracking number You sent me a b.s. tracking number that told me nothing. Then a week later I ask for an update, you said 24 hours for updates, still no response from my message. And now I just received a new update in tracking saying it’s still in China.

Ordered the ArcticPod™ Water Chiller… Ordered the ArcticPod™ Water Chiller for Ice Bath on 25 Dec 2023. As of time of edit of review, Chiller only arrived on 2/4. This is after being marketed as shipping via "Express service". Amazed that it did actually arrive, Will post review of actual chiller once used / tested.