Terrible Experience – Received the Wrong Machine I recently purchased the ArcticPod™ Water Chiller from ArcticPod Store, but the product I received was not what I ordered. The machine I received is not the same as the one advertised on their website, and it does not meet my needs. I contacted their customer support, and they promised to refund half the money, but that's not what I wanted. All I wanted was the correct machine that I initially paid for. Unfortunately, I have yet to receive any response from them regarding this issue. This experience has been extremely disappointing and frustrating. I would caution anyone considering a purchase from ArcticPod Store to be cautious. The discrepancy between the product advertised and what you may actually receive is a major concern. Customer service has been non-responsive and unhelpful in resolving this issue. I hope that this review serves as a warning to others and encourages ArcticPod Store to improve their customer service and ensure that customers receive the products they actually ordered.

Ordered the ArcticPod™ Water Chiller… Ordered the ArcticPod™ Water Chiller for Ice Bath on 25 Dec 2023. As of time of edit of review, Chiller only arrived on 2/4. This is after being marketed as shipping via "Express service". Amazed that it did actually arrive, Will post review of actual chiller once used / tested.

Still don't have product -

Very happy Product was received timely and as described very happy!

Just bought mine and like others have… Just bought mine and like others have said it leaks. Complete scam. Haven't heard anything back from the company. Waste of 600 dollars for sure.