Vasa is very bad if you try to cancell Vasa is very bad if you try to cancell, they never aswer the phone or return the call and they chage you for canceletion even you have the 6 month period, they are thieves... You have to becarfull, especially if you are on autopay, they just take your money without warning you

I was charged the annual membership fee… I was charged the annual membership fee and a monthly fee. I agreed to pay the monthly fee while I took a pause after two years of being a member. I asked for the annual membership fee to be returned since I would not be using it. I called two phone numbers and no answer. I walked into the facility and was advised by the supervisor that she had no ability to address this. I was advised to e-mail which I did. It took 3 days for a negative response. They never talked with me in person. Then they charged me an additional monthly fee on 3-7-24 even after I canceled. They displayed poor communication and poor customer service to a dedicated, elderly member. I plan to expose them with better business, inc because of my experience and in the hopes that others do not have this same experience.

I wish I could give 0 stars!! I wish I could give 0 stars!!! This place is money hungry and then if you don’t pay the cancellation fees they send your account to collections and it goes onto your credit!!! I had to pay $200.00 to cancel this membership to a gym I went to 1 time! The staff was rude and unwilling to help the 1 time I went and then to have to pay all this money to cancel is a shame! The gym is dirty staff sucks and just an over all bad experience DO NOT JOIN!!!!

Vasa Fitness on West 38th street Vasa Fitness on West 38th street. It is an unsafe environment. People carry guns there and the staff doesn’t do anything about this. They allow arguments to happen that has resulted in people being shot.

I was forced… I went in to clear my head I was forced to sign a negligible contract agreement with no formal understanding I haven't even used the gym and I can't cancel in under 30 days without having to pay 54.00 dollars they are crooks they don't care even if they have a great looking facility its because they steal money thru manipulation. Less than 2 weeks