Ken
GBNordica Skis They went way beyond in helping with my order. I could not be happier regarding my new skis. I wouldn’t hesitate in ordering from them again.
Elyse from NH
GBOver and above customer service I purchased a pair of skis through the online store…then another identical pair by calling Vt. With the help of Guinness and his awesome personal service, a second pair was located in the warehouse. I had it shipped to my door three days after my phone call - free of charge. He called me (yes!) to make sure I received the order confirmation- who does that?? Do business with this store! You will not regret it.
Jen
GBExcellent customer service I had some questions about skis I purchased and Hillary was very responsive and helpful. I ended up returning them for another model based on Hillary’s advice. Could not have been a smoother process. Excited to try my new skis this winter!
Liuxuhong Zhao
GBThe speed of shipping as well as the… The speed of shipping as well as the tax exemption is really an advantage, but my board arrived without plastic wrap with poor package, and with rust marks on the edge edges of the boards.
MRodg
GBGood Buying Experiernce The buying experience was good, no complaints: shopped online, price was fair, order confirmation was received soon after purchase, shipping was free and normal (5 business days include day of purchase and day of delivery). Lost one star due to packaging. While I appreciate packaging reuse (huge fan), an almost $600 pair of skis should have a little more care in my opinion. The tips were sticking about two inches out of the cardboard sleeve by time they arrived at my house. Thankfully they had a thin bubble-wrap sleeve around them so no damage done, but would have been pretty upset had there been. A little more robustness on packaging for product protection/security would be nice to see.