Gail Robbins
GBResolution of problem Update: Hillary from Alpine Shops resolved the issue. She worked diligently to find what the issue was and correct it. The resolution exceeded my expectations and she exhibited the highest level of customer service. This experience will let me consider using Alpine Shop again in the future I ordered a gift certificate for my nephew. It was supposed to be sent electronically. He never received it. I sent an email to the customer service address and have never received a response. I may have made an error when ordering but would like to know that. Very poor customer service
Ed Latimer
GBOutstanding customer service Outstanding customer service! Ordered online and shop did not have the exact item in stock but offered a suitable replacement which arrived quickly.
Carolyn Maloney
GBWhen I ordered an e-gift card for my… When I ordered an e-gift card for my daughter for Christmas, I gave the Alpine Shop an incorrect email address for my daughter. Hillary was so sweet in helping an old lady fix her mess! Thank you so much for the kind & professional service. I highly recommend the Alpine Shop.
Darjush Boushehri
GBAmazing service Alpine Shop's customer service is amazing. They are very responsive to all my questions and are very knowledgeable. Their advice is helpful and tailored to my specific needs. Happily buy from them again.
Travis Campbell
GBGreat attitude towards their customers. Great attitude towards their customers. Will be happy to help find the right fit for the level of skiing you are or wish to be. Fast shipping, if buying on-line. Although, nothing beats in house when talking about alpine or nordic skiing...