Carolyn Maloney
GBWhen I ordered an e-gift card for my… When I ordered an e-gift card for my daughter for Christmas, I gave the Alpine Shop an incorrect email address for my daughter. Hillary was so sweet in helping an old lady fix her mess! Thank you so much for the kind & professional service. I highly recommend the Alpine Shop.
Elyse from NH
GBOver and above customer service I purchased a pair of skis through the online store…then another identical pair by calling Vt. With the help of Guinness and his awesome personal service, a second pair was located in the warehouse. I had it shipped to my door three days after my phone call - free of charge. He called me (yes!) to make sure I received the order confirmation- who does that?? Do business with this store! You will not regret it.
Jersey Joe
GBSearch Ended I've been searching for a great deal on an Orage Alaskan ski jacket. I was able to find it at Alpine Shop VT. It took a good bit of searching to locate it as Alpine Shop VT wasn't necessarily in the top pages of the search engine. In any case I now own one. One customer service note. I did phone the company, left a message, but to my knowledge, did not receive a return call. That was a bit disappointing. Very happy overall and of course a great price!
Ken
GBNordica Skis They went way beyond in helping with my order. I could not be happier regarding my new skis. I wouldn’t hesitate in ordering from them again.
MRodg
GBGood Buying Experiernce The buying experience was good, no complaints: shopped online, price was fair, order confirmation was received soon after purchase, shipping was free and normal (5 business days include day of purchase and day of delivery). Lost one star due to packaging. While I appreciate packaging reuse (huge fan), an almost $600 pair of skis should have a little more care in my opinion. The tips were sticking about two inches out of the cardboard sleeve by time they arrived at my house. Thankfully they had a thin bubble-wrap sleeve around them so no damage done, but would have been pretty upset had there been. A little more robustness on packaging for product protection/security would be nice to see.