Catherine Mack
USGreat Store ! What a very responsive outfit the Alpine Store is ! When I had problems ordering a hat online, they went out of their way to contact me by phone and took immediate care of the issue. Very nice people and great service ! Catherine Mack
Elyse from NH
USOver and above customer service I purchased a pair of skis through the online store…then another identical pair by calling Vt. With the help of Guinness and his awesome personal service, a second pair was located in the warehouse. I had it shipped to my door three days after my phone call - free of charge. He called me (yes!) to make sure I received the order confirmation- who does that?? Do business with this store! You will not regret it.
Jen
USExcellent customer service I had some questions about skis I purchased and Hillary was very responsive and helpful. I ended up returning them for another model based on Hillary’s advice. Could not have been a smoother process. Excited to try my new skis this winter!
Travis Campbell
USGreat attitude towards their customers. Great attitude towards their customers. Will be happy to help find the right fit for the level of skiing you are or wish to be. Fast shipping, if buying on-line. Although, nothing beats in house when talking about alpine or nordic skiing...
Peter Castro
USSold me an item that was no longer in… At first, Alpine shop refunded my order because they sold me an item that was no longer in stock. After reading my review they reached-out to me personally to apologize, and luckily enough the entire issue was a big mixup and they offered me the product I ordered at a discount. Spectacular customer service. Great people. Setting the bar for online retail.