Very disappointing service from Sun & Ski Sports I ordered HOKA Mach 5, the price is Ok But can you imagine that they sent left shoe 8.5D(EU Size 42) and right shoe 8.5B(EU Size 40 2/3). I believe that one is men size 8.5 and another is women size 8.5. The phone is difficult to connect and I tried to sent Email and Live message, but still not got answer.Returns policy is very complicated and cost high.Never buy from this shop.

I paid $30 to return bindings THEY gave… I paid $30 to return bindings THEY gave me incorrect details on; REFUSED me a free return shipping label AND didn't refund me the full amount. I've seen better customer service grow out of the side of a barn--LONG wait times & answers that sound like its a bot (unhelpful, non-human, nonsensical). We are a family of avid outdoorsy people, and Sun & Ski just LOST CUSTOMERS FOR GOOD. I've been dealing with Evo and Tactics... BOTH of which will give you the experience you want when buying gear online. Don't waste your time and money with this joke.

Filled our need in time for our trip ! After my wife’s old hiking pole broke, I ordered a new pair from you and you delivered exactly what we wanted in time for our trip to Costa Rica. I am happy about both. I note that Fed Ex, who delivered the product, did not meet the commitment of one day delivery, which we paid for. They did meet a 2-day delivery which was adequate; perhaps I paid $3 extra for the one-day. Since the end result was acceptable, I can live with that. Thanks to you for delivering.

Great experience Great experience! Shipping was little slow, but that’s FedEx problem. Customer service was very friendly and followed up on the shipping. Will definitely do business again. Thank you!

Awesome shoes and great prices! I was able to get my shoes at a great price! The shoes themselves are very, very comfortable and I am in love with them period I would highly recommend this company period the shipping was reasonably fast, didn't believe fast and the packaging was good. Period