Just a great experience!! The ease of using the website and finding what I was looking for. The extra 10% off for signing up for emails and the free shipping made this a great experience. Customer service was excellent and supportive while FedEx had an issue with my delivery. After I contacted customer service FedEx seemed to get in gear and they delivered my package the next day. I am very happy!

Impeccable Bike team Service! We had to go back twice within a week for bike returns for our 10-year old, who apparently was at the cusp of a 24” and adult (XS) 27.5” bike. While we’d expected the bike team to be annoyed with seeing us a 3rd time in a week, they were fully understanding AND even suggested we let our little one ride the 3rd (and final bike) outside for a while to assure this was “the one”. We are forever customers!

Superior service and shipping I had previously purchased the same shoes at Journeys. Not only did you all cancel an order, my fault for fat fingering the address, but refunded and shipped out my new order before the fools at Journeys even refunded my original order with them. Thank you for being a breath of fresh air. Your customer service was amazing at canceling my original, incorrect address order quickly and efficiently. Your delivery was fast and I was kept up to date with shipping information along the way. I absolutely love my Hey Dudes and look forward to purchasing from you in the future.

Affordable (but Chemical-y) Apparel It took a significant amount of time for the shipment to arrive. Once it arrived, my sweater smelled strongly of chemicals and had an extremely rough texture compared to the one I felt in-store. After a wash, it does feel/smell better, but the apparel just doesn't feel as soft/comfortable as the in-store option. That said, it cost half as much here - you get what you pay for!

Awesome shoes and great prices! I was able to get my shoes at a great price! The shoes themselves are very, very comfortable and I am in love with them period I would highly recommend this company period the shipping was reasonably fast, didn't believe fast and the packaging was good. Period