Superior service and shipping I had previously purchased the same shoes at Journeys. Not only did you all cancel an order, my fault for fat fingering the address, but refunded and shipped out my new order before the fools at Journeys even refunded my original order with them. Thank you for being a breath of fresh air. Your customer service was amazing at canceling my original, incorrect address order quickly and efficiently. Your delivery was fast and I was kept up to date with shipping information along the way. I absolutely love my Hey Dudes and look forward to purchasing from you in the future.

Customer service was excellent Customer service was excellent. I visited the store two different times and dealt with different employees who all treated me with respect and helped me find everything i was looking for. I highly recommend visiting the store.

$20 extra for two day shipping… NO SHIP I paid ~$20 extra for two day shipping on a Tuesday as I NEEDED the shoes by the weekend. Order confirmation and FedEx tracking came quickly. No problem!?? But then nothing more from FedEx. Shoes had not been shipped! Full refund and fully inconvenienced. Amazon came to the rescue, again. I guess smaller business can't compete in internet sales. 🤷

Impeccable Bike team Service! We had to go back twice within a week for bike returns for our 10-year old, who apparently was at the cusp of a 24” and adult (XS) 27.5” bike. While we’d expected the bike team to be annoyed with seeing us a 3rd time in a week, they were fully understanding AND even suggested we let our little one ride the 3rd (and final bike) outside for a while to assure this was “the one”. We are forever customers!

Great shopping experience They had great response and the bike I needed with great finance options that will allow me to avoid interest. After receiving my bike shipped from their TN store they inadvertently forgot to include the SRAM AXS battery charger. Upon me contacting them they apologized and assured me it would be shipped to me. Hopefully it will arrive soon. Overall, decent experience.