Outdoor Master’s Customer Service Sucks… Outdoor Master’s customer service might be the worst customer service I have ever experienced. 1st, they send me a damaged product. 2nd, I email them with pictures stating I would like a refund and I receive a canned response of how sorry they are and promise me a refund in “1-5” business days. It’s now been 8 days without receiving my refund. The contact phone # is horseshit because no one ever answers it the damn in box is full. I will NEVER buy anything from this company.

The customer service I received was… The customer service I received was awesome. They went above and beyond to get the correct size helmet. Very happy with them.

I'm super mad about the skateboard I… I'm super mad about the skateboard I got from OutdoorMaster. It's only been three days, and it won't even turn on! Their service is terrible, and the skateboard itself is junk. Don't buy from OutdoorMaster unless you want to waste your money! I messaged OutdoorMaster about the problem and even sent them a video, asking for a refund, but they haven't replied at all. It's like talking to a brick wall!

Outstanding products and customer support I’ve been using OutdoorMaster SUP pumps for about 4 years now and the Shark 2 has been the best and fastest on the market. I have recently bought the new Cachalot Mini 2s and it’s absolutely brilliant. I have had questions to ask about both products and the Customer Support Team at OutdoorMaster is second to none. You may believe there are other products as good available now but I promise you you will never find better customer support.

Good prices Good prices, good replacement policy when product failed