Customer service is fantastic Customer service is fantastic. This was my 1st time ordering from movatik. Products arrived in the timeframe outlined. After receiving my order I had a question and called them. Ryan was super helpful. He walked me through the order and answered all my questions. I will definitely be order more directly from Movatik as their prices were better than going through a giant 3rd party website.

Christmas Bummer My Wife ordered a Bell Custom 500 motorcycle helmet from Movatik for me for Christmas. She sized the helmet (M 57cm-58cm) by using the size from my Arai helmet that fits perfectly (size M 57cm-58cm). When I tried the Bell helmet on, it did not fit. Not even close. We contacted Movatik to exchange the helmet for a larger size. Movatik replied that the sale was final because the sale price ended with a “.97” and is “Deep discounted.” Sure enough, their return policy has that disclaimer. The Helmet is a good price compared to full price, but only a few dollars less than other shops that have far better return policies. Super disappointing for first time customer experience. Lessons learned: 1. Read return policies before pulling the trigger. 2. Shop local if you need a sized item or go to one of the other players (Revzilla, J.P. Cycles etc.) who have better return/exchange policies.

Excellent from start to finish Excellent from start to finish. Good communications - I had to email and ask a question about product. Reply came within no time at all - less than an hour. Product arrived well packaged and before expected date.

Kuat Sherpa 2.0 Bought the Kuat Sherpa 2.0. Love it! It’s high quality construction at a reasonable price. Movatik has it cheaper than anyone else ($498) and it arrived within a week. It’s a bonus that it comes with a locking trailer hitch through pin too and a long bike lock. Definitely read the unpacking/assembly before pulling everything out of the box. The hitch portion needs to stay put because the box acts like an assembly platform. I’d buy it again and again.

Fast, fair prices and great service I was looking for a particular part for my bike. A chain tensioner. I had recently changed from a 7 speed to a single gear and wanted to change out the derailleur. I found several other items that I couldn’t source locally at a reasonable price. The website is easy to navigate. All products were delivered fast and packaged well to prevent damage.