My wife loves her new bike My wife loves her new bike. She likes it so much we let our friends daughter ride so she could convince her parents to buy her one. I did have some issues assembling the rear fender. it seemed to not fit as it was rubbing the tire when rolling. The back wheel may need to be trued also. After a little massaging and bending/ shaping the fender fits and isn't rubbing now. I give it a rating of 4 stars only because we tried to contact technical support via phone and email and we were unable to talk with anyone.Other than that very happy with the purchase.

It's been two and a half weeks and my… It's been two and a half weeks and my bicycle never shipped; when I emailed to find out what was going on I wasn't given an answer so I canceled my order.

Customer Service doesn’t reply (Don’t waste your time) Customer support doesn’t respond to emails. I sent two notices, without a reply. Extreme delays for deliveries. Website has no notices posted - it still promotes 3-5 business days. Until after purchase they advise you it’s up to 2 weeks delay. Now I’m in my 3rd week, and still my bike has been received as of yet. I received a notification from FedEx with tracking number 3 days after purchase, but the bike was never released into transit for shipping. Package stayed in California. The poor response to customer service has sucked away all the excitement I once had. As I wait for the arrival of my bike, I can only imagine how terrible the assembly experience will be like.

The Ideal Bicycle I'd been searching for my ideal bike for months and nearly gave up when Covid hit. Finally I found the perfect bike that met ALL my requirements, even though I was unsure about putting it together myself. Even with Covid, my bike arrived in under a week exactly as described. It might actually be more beautiful in person. I had no trouble at all putting it together and felt confident riding it immediately. When I couldn't find the serial number, the A/O team responded to my email nearly immediately. I could not recommend this bicycle more. I love her so much! Thank you A/O!

A/O Women's Amelia Single Speed Beach… A/O Women's Amelia Single Speed Beach Cruiser Bicycle - Lavender My adult daughter is 5’1” and we were so excited to find a bicycle to fit her small size - and the gorgeous lavender color was a bonus! She loves her new beach cruiser and we have enjoyed many rides through the neighborhood together. Customer service has been great and assembly was a breeze. I highly recommend!