I love the Rosa bike I purchased I love the Rosa bike I purchased. It was easy to put together, looks beautiful, and has been great for riding in my hilly neighborhood. I did an easy 10 mile ride the other day and it was very comfortable. I haven’t ridden a bicycle in over a decade but this bike makes me want to keep going. My sister is patiently waiting for her order to be fulfilled so she can join me for rides.

A/O Women's Amelia Single Speed Beach… A/O Women's Amelia Single Speed Beach Cruiser Bicycle - Lavender My adult daughter is 5’1” and we were so excited to find a bicycle to fit her small size - and the gorgeous lavender color was a bonus! She loves her new beach cruiser and we have enjoyed many rides through the neighborhood together. Customer service has been great and assembly was a breeze. I highly recommend!

She's a Beaut! Ordered the Audrey. Arrived on time and undamaged in shipping, a big plus. Once assembled, she's beautiful! And much easier to ride than the clunker I previously never rode (too heavy, tires too wide, uncomfortable and so on). BUT: assembly was not the walk in the park your website claims. I could never have put her together by myself, needed two sets of hands several times. The assembly manual was confusing for some steps, and the illustrations were difficult to decipher for others. Maybe a video would have been better. That said, I had a person knowledgeable about bikes to help me and I would encourage your future owners to find someone who knows bikes to assist. Would give 5 stars but for the assembly hurdles. Also, more accessories, please! Like a selection of beautiful baskets.

The customer service is AWFUL The customer service is AWFUL. You would think when you're spending a couple hundred dollars on a bike that someone would be willing to assist. I have still not heard back anything regarding the shipment of my bike. If I didn't want a bike so bad, i'd honestly just cancel my order and get my money back.

Customer Service doesn’t reply (Don’t waste your time) Customer support doesn’t respond to emails. I sent two notices, without a reply. Extreme delays for deliveries. Website has no notices posted - it still promotes 3-5 business days. Until after purchase they advise you it’s up to 2 weeks delay. Now I’m in my 3rd week, and still my bike has been received as of yet. I received a notification from FedEx with tracking number 3 days after purchase, but the bike was never released into transit for shipping. Package stayed in California. The poor response to customer service has sucked away all the excitement I once had. As I wait for the arrival of my bike, I can only imagine how terrible the assembly experience will be like.