Allison Moyer
GBHighly recommend Despite pandemic caused delays, I received my bicycle (Jackie) very quickly. Very well packaged also with great assembly instructions. She is gorgeous and rides like a dream! No problems with ordering, delivery or product quality. And according to my bike enthusiast husband, is a very well made bike. Highly recommended.
Caroline
GBCustomer Service doesn’t reply (Don’t waste your time) Customer support doesn’t respond to emails. I sent two notices, without a reply. Extreme delays for deliveries. Website has no notices posted - it still promotes 3-5 business days. Until after purchase they advise you it’s up to 2 weeks delay. Now I’m in my 3rd week, and still my bike has been received as of yet. I received a notification from FedEx with tracking number 3 days after purchase, but the bike was never released into transit for shipping. Package stayed in California. The poor response to customer service has sucked away all the excitement I once had. As I wait for the arrival of my bike, I can only imagine how terrible the assembly experience will be like.
Rosalynne Claggett
GBI am very pleased with my purchase! I am very pleased with my purchase! I originally ordered the Jackie bike but when it kept getting delayed over several months because of supply shortages, the team reached out to me and offered me a free upgrade to a different bike. I couldn’t be happier with my Frida Limited! It’s adorable, comfortable, and well made. The company was very helpful throughout the process😊
Erin Cruz
GBFRIDA Ok my bike "FRIDA" is the cutest thing ever! I got is during quarantine and have get non stop compliments on it when I'm riding thru my neighborhood especially since I put a dog basket on the back end of my bike. Putting it together was a little confusing I had my brother do it while supervised of course. 10/10Would definitely recommend this bike
Jennifer Hill
GBDamaged part... This is a difficult time and the process has been pretty good considering. My bike did come with a damaged part and I’m in the process of rectifying that. Hopefully things will go well for replacing that part in a timely manner.