Ordered a surface last year which had a… Ordered a surface last year which had a higher than normal sponge content , Mark was really good he came out and agreed to replace it , Covid hit and a bit of a delay but all sorted and received really excellent service . I must add to be really fair the original surface rode really well just the lighter appearance needed sorting , this surface is really low maintenance we have big show horses and they all love it best surface we have ever had . Thank you .

Dangerous surface/ horrendous company Dangerous surface/ horrendous company Ordered over lockdown. Delivery strung out day after day. Ended up being a loose load due to a “machinery breakdown” and turned up on an arctic ( specifically asked for smaller lorries) £££ spent on tipping it elsewhere and moving it with false promises of being reimbursed . No exaggeration it stank the whole village out when it arrived!! Pure ammonia. The most worrying thing is the sheer amount of sharp carpet grippers, sharp mangled metal, rocks and general rubbish to include a full Stanley knife complete with blade! None of which have any place in a horse arena. Absolute waste of time trying to deal with it through the company so have cut losses and gone on to sort/change it ourselves. Owner promises the earth but delivers nothing. Absolute nightmare to deal with. Will NEVER recommend them. Strongly advise to avoid at all costs!!

Do not use this company Do not use this company. There is so much dangerous rubbish in the fibre topping, it should never be placed on an arena, (metal strips from between the doors) which have been shredded, extremely sharp edges, wood gripper with the nails attached, shredded plastic (extremely sharp) stones, wood, paper, plastic bags, toothpaste tubes and sanitary pads.

Love our new surface. The team at Carpet Gallop have been great. I appreciate that COVID has caused issues with supply. I think this is due to their suppliers being closed for three months. They kept me informed and delivered when they said they would. Loving our new surface.

Happy with our new arena After a few issues with delivery , not arriving on the day promised and came in 2 separate loads so we needed to hire a forklift for 2 days and had 3 men standing around for 2 separate half days . We eventually got our surface and we are very happy with it . If it hadn’t been for the delivery issues I would of given it 5 stars . Yes it did smell a bit , but it is recycled carpet shredded so yo be expected . It is great value for money !