Carpet gallop have been great from… Carpet gallop have been great from start to finish we really needed out training arena finished off, and carpet gallop delivered on time and even helped us to lay our surface Mccrane equestrian centre

Love our new surface. The team at Carpet Gallop have been great. I appreciate that COVID has caused issues with supply. I think this is due to their suppliers being closed for three months. They kept me informed and delivered when they said they would. Loving our new surface.

Do not use this company Do not use this company. There is so much dangerous rubbish in the fibre topping, it should never be placed on an arena, (metal strips from between the doors) which have been shredded, extremely sharp edges, wood gripper with the nails attached, shredded plastic (extremely sharp) stones, wood, paper, plastic bags, toothpaste tubes and sanitary pads.

Please avoid this company! Tried to keep 8.5k owed to us Please avoid this company! In my opinion they have behaved like absolute crooks and would have stolen my money if they could have gotten away with it. After several pleasant conversations with Mark Gilbert, we ordered a DIY menage kit. 5 days later my husband was made redundant so I advised the company we were sorry but needed to cancel, as per the 14 day cooling off period / consumer regulations. I wrote numerous times before Mark responded saying he had received my messages and would pass it on to HQ. Days went by and I didn’t hear anything so I chased this up and received this reply - “We are just waiting on the kit order as that is paid for by us on order and they attempted delivery last week but were told you were on holiday.” Basically after I’d cancelled, they’d attempted to get everything delivered to me asap, as if they thought this would make things difficult for me. This is despite all deliveries supposed to be being arranged with my contractor, who had heard nothing from them. I was still getting calls from delivery companies / subcontractors several weeks after I cancelled, asking when they could deliver. I asked them whether Carpet Gallop had told them we’d cancelled and they said no. By this point, Mark was ignoring emails and calls. On a couple of occasions, my husband rang them and was promised calls back which never happened. By this point we’d contacted our credit card provider (thank goodness we paid by credit card) who were investigating. They have now confirmed we have won and will get the money back. I see there are a few reviews like this, so beware of these despicable people. I have no idea what they thought would happen, but my opinion is they thought they would try to get away with the theft of 8.5k.

Just wanted to thank you for your… Just wanted to thank you for your fabulous surface I’ve been able to use it everyday and we’ve had frost to -10 !! It has stayed soft and usable !! It was also brilliant during the extremely hot summer and didn’t get deep or dusty !!! 👍