Melanie Russell
GBAvoid at all costs.As stated in another… Avoid at all costs.As stated in another poor review they ask for monies upfront, so quick to take your money and that’s when communication stops, then they totally ghost you, communication is appalling.This is sad as they come over really lovely people, & so helpful. Twice they let me down, costing me, due to machinery brought on site and having to extend the hire, first time they didn't bother to let me know as i had to call them, second time i got a email, but still unable to deliver. I agree with the other reviewer, Staff are well trained to deliver excuses and attitude completely changes when you cancel order due to no delivery and request refund. Still waiting for a refund, even though Mark had agreed it, but still No Refund. Don't payout without having the goods, as in the case of the other reviewer who struggled to get their refund as i am now. Such a sad situation as it doesn't have to be this way. So beware.
Jo
GBAvoid! Avoid! Poor customer service, if you have a problem they are most unhelpful. I was supplied insufficient surface it took 18months to get them to come out for a site visit, once they did I was told I wasn't given enough or the right topper. I was quoted a price to top it up at full price despite not being given the correct amount in the first place. The quality of the carpet is extremely poor and I have since been advised not to ride on it now I am left with a terrible surface which is going to cost me alot to replace. The owner is extremely rude, pushy and most unhelpful!
ceri hughes
GBDo not use this company Do not use this company. There is so much dangerous rubbish in the fibre topping, it should never be placed on an arena, (metal strips from between the doors) which have been shredded, extremely sharp edges, wood gripper with the nails attached, shredded plastic (extremely sharp) stones, wood, paper, plastic bags, toothpaste tubes and sanitary pads.
Feno
GBPlease please please DO NOT even think… Please please please DO NOT even think about placing an order with this company...... the product is so full of tin cans, carpet gripper, steel door plates, nails, hard plastic Etc it’s a miracle there’s enough room on the delivery wagon for any carpet fibre. All the fake reviews you see on every review site as well, you know the ones with just 1 review lol. Company’s going out of business that were owned by the current owners wife and son....... crooks!!!!!!!! I’m currently claiming S75 on credit card so fingers crossed on that one. AVOID AVOID AVOID!!!!!
Joy Groome
GB4 Years after installation We are 4 years in with our carpet gallop surface and this is the first winter we have had such fierce frosts. Our surface has proved invaluable and has not frozen once meaning we can exercise our horses without fear of accident or injury - its a big thumbs up from us - good value for money and exactly what was promised !!