Ordered a surface last year which had a… Ordered a surface last year which had a higher than normal sponge content , Mark was really good he came out and agreed to replace it , Covid hit and a bit of a delay but all sorted and received really excellent service . I must add to be really fair the original surface rode really well just the lighter appearance needed sorting , this surface is really low maintenance we have big show horses and they all love it best surface we have ever had . Thank you .

The saga of trying to get a refund…. Ran into a site issue two days after ordering and asked for refund. Total nightmare—firstly no replies, then latterly every excuse in the book, promises that the money has been transferred, and it never has. Nearly a month on and I have just asked the bank for a chargeback because I’m clearly not getting a refund any other way. Not happy, petrified I won’t get the money back. And I am clearly not the first person this has happened to, either. ETA They finally refunded after we pestered and pestered.

Avoid! Avoid! Poor customer service, if you have a problem they are most unhelpful. I was supplied insufficient surface it took 18months to get them to come out for a site visit, once they did I was told I wasn't given enough or the right topper. I was quoted a price to top it up at full price despite not being given the correct amount in the first place. The quality of the carpet is extremely poor and I have since been advised not to ride on it now I am left with a terrible surface which is going to cost me alot to replace. The owner is extremely rude, pushy and most unhelpful!

Happy with our new arena After a few issues with delivery , not arriving on the day promised and came in 2 separate loads so we needed to hire a forklift for 2 days and had 3 men standing around for 2 separate half days . We eventually got our surface and we are very happy with it . If it hadn’t been for the delivery issues I would of given it 5 stars . Yes it did smell a bit , but it is recycled carpet shredded so yo be expected . It is great value for money !

horse and rider benefits Both horse and rider benefit from this fantastic surface. Not only is it sustainable and environmentally friendly being from fully recycled material, but it leaves us both with a spring in our step. No more boggy patches in the arena, easy to maintain and great coverage. Would recommend