Communication is key and working with… Communication is key and working with Shannon (and now Molly) has been great! I am so grateful for their guidance, their ability to respond to my questions quickly and all their help. Their suggestions as well have been super helpful. I highly recommend!

We arrived at 4pm after a 20 hour drive… We arrived at 4pm after a 20 hour drive from NY with 3 small children. Upon arrival there was a dead animal in the pool. Seems to have been there for days as there was a lot of residue around it. No one bothered to do a walk through before we arrived? I called the support number many times without being able to get a property manager on the phone during normal business hours. Once 5pm hit (1 hour after I began trying to reach someone) the lines stopped even ringing and went to an automated “after hours” machine and no one to help. I left numerous messages and was only able to get a hold of someone from the booking agency who stated they could not do anything to help except wait for a property manager to call me back. We lost a whole day of the pool and had to deal with cleaning a dead animal out ourselves on the first day of our vacation. I understand this is part of nature, but answering the phone during normal business hours to address a problem is a must with vacation rentals.

Excellent Excellent, efficient and timely service. Was nervous about using a new rental company for Cape Coral but they were great from the booking process, a query at the villa and after sales. Could highly recommend them.

Jessica was a great help Jessica was a great help. Promptly answered all my questions. Very happy customer!

An Easy Booking Process The layout of the website and descriptions of each villa are very detailed, and being able to see photos of each home and the ChampionsGate community was a plus! The booking process was easy. Also, Jess had great customer service and was very helpful. My family and I are VERY excited about our upcoming stay, on next year. :)