From the beginning of my search to the… From the beginning of my search to the end, Top Villas was extremely helpful. Dan, my Luxury specialist, was helpful with suggestions and answered all my questions via email, even taking the time to speak with me on the phone. I will 100% use this service again.

We arrived at 4pm after a 20 hour drive… We arrived at 4pm after a 20 hour drive from NY with 3 small children. Upon arrival there was a dead animal in the pool. Seems to have been there for days as there was a lot of residue around it. No one bothered to do a walk through before we arrived? I called the support number many times without being able to get a property manager on the phone during normal business hours. Once 5pm hit (1 hour after I began trying to reach someone) the lines stopped even ringing and went to an automated “after hours” machine and no one to help. I left numerous messages and was only able to get a hold of someone from the booking agency who stated they could not do anything to help except wait for a property manager to call me back. We lost a whole day of the pool and had to deal with cleaning a dead animal out ourselves on the first day of our vacation. I understand this is part of nature, but answering the phone during normal business hours to address a problem is a must with vacation rentals.

Top Villas is an amazing company to… Top Villas is an amazing company to work with. Professional, attentive and very trustworthy. If you are lucky enough to get Enya you will be in good hands ❤️

Communication is EVERYTHING + Shannon had it all <3 Shannon was EXCELLENT! If I had a question, she got me an answer. And I did have alot of different questions, to the point I was concerned I may have been difficult. But she was so lovely about everything, and her patience and knowledge was greatly appreciated. Easy to work with, lovely demeanor, and I look forward to continuing on with our adventure!

A joy to use From my initial enquiry to physically booking, my experience was great. Jess helped with my questions and offered to hold the property for me whilst I spoke to the rest of my party. A link was also sent to enable payment and booking to be made when ready, no pressure, no hassle, simple and straightforward. Hopefully property will live up to expectations.