Top Villas is an amazing company to… Top Villas is an amazing company to work with. Professional, attentive and very trustworthy. If you are lucky enough to get Enya you will be in good hands ❤️

Communication is EVERYTHING + Shannon had it all <3 Shannon was EXCELLENT! If I had a question, she got me an answer. And I did have alot of different questions, to the point I was concerned I may have been difficult. But she was so lovely about everything, and her patience and knowledge was greatly appreciated. Easy to work with, lovely demeanor, and I look forward to continuing on with our adventure!

Jessica was a great help Jessica was a great help. Promptly answered all my questions. Very happy customer!

We arrived at 4pm after a 20 hour drive… We arrived at 4pm after a 20 hour drive from NY with 3 small children. Upon arrival there was a dead animal in the pool. Seems to have been there for days as there was a lot of residue around it. No one bothered to do a walk through before we arrived? I called the support number many times without being able to get a property manager on the phone during normal business hours. Once 5pm hit (1 hour after I began trying to reach someone) the lines stopped even ringing and went to an automated “after hours” machine and no one to help. I left numerous messages and was only able to get a hold of someone from the booking agency who stated they could not do anything to help except wait for a property manager to call me back. We lost a whole day of the pool and had to deal with cleaning a dead animal out ourselves on the first day of our vacation. I understand this is part of nature, but answering the phone during normal business hours to address a problem is a must with vacation rentals.

Great resort, helpful staff, lovely house. The first encounter with Top Villas was with Molly Biggs, who assisted with planning our trip, she was a joy to work with. The house we stayed in was lovely ,grand kids enjoyed the pool. The water park was amazing! The staff at the resort were always accommodating! We really had a great time. Thank you