A professionally ran company A professionally ran company, unlike orlandoshortterm.com (which is pure garbage juice) Never had a problem with thetopvillas.com if you want excellent service go with them every time.

We arrived at 4pm after a 20 hour drive… We arrived at 4pm after a 20 hour drive from NY with 3 small children. Upon arrival there was a dead animal in the pool. Seems to have been there for days as there was a lot of residue around it. No one bothered to do a walk through before we arrived? I called the support number many times without being able to get a property manager on the phone during normal business hours. Once 5pm hit (1 hour after I began trying to reach someone) the lines stopped even ringing and went to an automated “after hours” machine and no one to help. I left numerous messages and was only able to get a hold of someone from the booking agency who stated they could not do anything to help except wait for a property manager to call me back. We lost a whole day of the pool and had to deal with cleaning a dead animal out ourselves on the first day of our vacation. I understand this is part of nature, but answering the phone during normal business hours to address a problem is a must with vacation rentals.

Top service from top villa's Becky from top Villa's has been really helpful and informative. She helped us through the process of booking a villa for our holiday and we have a concierge service to help us with all our extra needs.

Excellent Excellent, efficient and timely service. Was nervous about using a new rental company for Cape Coral but they were great from the booking process, a query at the villa and after sales. Could highly recommend them.

My Top villa booking experience A seamless and easy-to-use online booking platform which makes the experience pleasant right from the start. Offering a wide range of villa options in different locations, sizes, and with various amenities allowed me to find the perfect fit for my needs and preferences. Most important Prompt and helpful customer service representatives who are available to assist with inquiries, provide recommendations, and address any concerns which I highly appreciate. A special thanks to Lydia for her patience and great support!!!