Last minute trip This was a last minute reservation and Cool Cabins was super responsive and very helpful in making it happen. It was the first time I booked through them and they addressed all of my concerns and questions and provided a seamless process. The cabin was as advertised and worked perfect for our trip. We chose not do any add-ons bc they are expensive and you can grab all that yourself. It snowed while we were there and service came out the next morning and cleared the driveway, big bonus!

Very easy check in Very easy check in, all the amenities we needed! The jacuzzi was crystal clear, but the water smelt of mildew. That is our only gripe. Everything else was perfect.

Great People, Great Cabin The office and support team made it very easy to relax and enjoy. The cabin was perfect for our large family w/ plenty of bathrooms

Comfortable Cabin with Modern Features & Scenery Cool Cabins was the best choice for my vacation. I avoided the institutional box hotels/resorts and the densely packed cookie-cutter mini-cabins. My unique rustic-looking cabin was spacious, clean, had modern features, and a large tree-shaded backyard 50 feet from Big Bear Lake with mountains in the background. Can't get better than that.

Disappointed Disappointed - not sure when was the last time to wash the bed sheet. There were hair (?) on the bed, smell so bad. The dishes were uncleaned. Towels were not cleaned.