Kasseopeia
GBVery easy check in Very easy check in, all the amenities we needed! The jacuzzi was crystal clear, but the water smelt of mildew. That is our only gripe. Everything else was perfect.
River
GBRelaxing, But A Little Run-Down The overall experience was relaxing for the most part. But since you asked: The couch had animal hair all over it. I’m allergic to dog and cat dander. Some items were broken: coffee table very wobbly and about to fall over, gas stove didn’t work, clock off the wall and sitting on the ledge of the jacuzzi tub. The tub was filling and we ran out of hot water. Charging $80 for fire wood to be delivered when you sell it for $10 in your rental office is a little steep, especially since you require guests to haul the trash in their car to a secondary location. The place just seemed a bit run down and neglected.
Sandra
GBWe came up to big bear for a family… We came up to big bear for a family gathering. We arrived late in the middle of the 3am the next day of our check in date. We signed our contract online and we were able to get access to the lock box code. Avoiding having to go to the office in the middle of the night to pick up keys. Staff was amazing. We needed extra dish soap and it was brought to us. We stayed at Casa Bella. Very nice and clean cabin that was big enough for our family.
Israel
GBBeautiful Cabin Had a great weekend celebrating my daughter’s birthday just hanging around the cabin and playing various board and card games. The cabin has a beautiful view looking the mountains where one of the ski resorts is located! The cabin is always beautiful from the inside! The cabin basically included and kitchen supplies to be able to cook anything! I would definitely go back again whenever I have the chance!
Len
GBNice but needs some updating Check in and out was good. Porch was great. Some issues inside: oven chemical smell when used, screwy toaster, bed linens wrong size, some nails could be felt under carpet in bare feet. Definitely a cozy experience but it was one of the cheapest we found so understandable. Nice market within walking distance which was great. Neighborhood is pleasant.