Worth every moment This cabin was beautiful and so comfy. It has incredible views of the peaks and trees from the hot tub. It was perfect for our family of four with tons of sleeping room as well as play space. The fireplace was amazing for toasting smores. There were tons of extra blankets and helpful knickknacks. It was truly an incredible time and we can't wait to return.

We came up to big bear for a family… We came up to big bear for a family gathering. We arrived late in the middle of the 3am the next day of our check in date. We signed our contract online and we were able to get access to the lock box code. Avoiding having to go to the office in the middle of the night to pick up keys. Staff was amazing. We needed extra dish soap and it was brought to us. We stayed at Casa Bella. Very nice and clean cabin that was big enough for our family.

Last minute trip This was a last minute reservation and Cool Cabins was super responsive and very helpful in making it happen. It was the first time I booked through them and they addressed all of my concerns and questions and provided a seamless process. The cabin was as advertised and worked perfect for our trip. We chose not do any add-ons bc they are expensive and you can grab all that yourself. It snowed while we were there and service came out the next morning and cleared the driveway, big bonus!

Great People, Great Cabin The office and support team made it very easy to relax and enjoy. The cabin was perfect for our large family w/ plenty of bathrooms

Almost everything was great Almost everything was great. The few things that did bother me, but decided to just leave alone were the hot tub not having enough water and the jets not working, the sink in the top bedroom’s bathroom not working, and the pots and pans being old. Other than that, we had a great time.