Joy
MXWhat a place! The three cubs cabin was a really beautiful place that was recommended to us by the cool cabins. They really near the inventory of places and that was very helpful. They made a few recommendations for activities as well and we really appreciate that the process was very smooth without a hitch, we would work together with cool cabins again hopefully soon . Thank you
Maritza
GBAlmost everything was great Almost everything was great. The few things that did bother me, but decided to just leave alone were the hot tub not having enough water and the jets not working, the sink in the top bedroom’s bathroom not working, and the pots and pans being old. Other than that, we had a great time.
River
GBRelaxing, But A Little Run-Down The overall experience was relaxing for the most part. But since you asked: The couch had animal hair all over it. I’m allergic to dog and cat dander. Some items were broken: coffee table very wobbly and about to fall over, gas stove didn’t work, clock off the wall and sitting on the ledge of the jacuzzi tub. The tub was filling and we ran out of hot water. Charging $80 for fire wood to be delivered when you sell it for $10 in your rental office is a little steep, especially since you require guests to haul the trash in their car to a secondary location. The place just seemed a bit run down and neglected.
Sandra
GBWe came up to big bear for a family… We came up to big bear for a family gathering. We arrived late in the middle of the 3am the next day of our check in date. We signed our contract online and we were able to get access to the lock box code. Avoiding having to go to the office in the middle of the night to pick up keys. Staff was amazing. We needed extra dish soap and it was brought to us. We stayed at Casa Bella. Very nice and clean cabin that was big enough for our family.
Lorena
GBLoved it Loved it! The cabins are always super clean and staff was friendly and welcoming!