Terrible Management Company- Terrible Management Company- We are an owner of a property managed by Carolina Retreats and once Mike Harrington sold it the service/lack of service is terrible. Our vacationers are having terrible experience with poor cleaning, broken items, etc with no response. Their property maintenance claims to inspect after every rental and we hear from tenants about a ton of sand on the floors, broken items, etc. The maintenance company even glued a loose faucet to marble rather than get under the sink and tighten the nut. Real Shoemakers. My wife emailed Danny Williams and still no response. Stay away from these people.

Beachy mcbeach is a good place House and large deck are very nice. I fell on stairs leading to basement laundry and injured myself. And two others tripped at same location- the bottom two stairs. Coffee pot needed replacement which was done promptly on Monday morning when we requested. The outdoor shower is so very nice most of us used it instead of indoor shower all week. The kitchen is nicely furnished w tools and dishes/glassware. The bedrooms are good size and master br is large with a walk-in closet. The bathrooms are large enough The full size washer dryer are great.

Great area. Owners need to get rid of heavily stained carpet. We received notification that the property wouldn’t be ready until 5 due to late cleaning. When we arrived, the unit didn’t appear to be cleaned very well. Large stains on the carpet, crumbs, fingerprints etc on every surface, hair in the shower drain and paper plates taped to the ceiling above the bed in the main floor bedroom. We spent the first hour of our vacation cleaning. We’ve rented for many years in Topsail and we’re disappointed. However, we had a blast on the beach and made wonderful memories. I did send an email about the condition of the house upon our arrival, but never received a response. Even an apology would’ve been nice.

Great Week at the Beach Beautiful house. Linens already on the beds which was awesome. Keypad entry great allowing us to avoid the crowded check in and out process. Able to talk to a person when there was a minor issue. Would definitely recommend Carolina Retreats.

First time using Carolina Retreats This is the first time we have used your company. We were very pleased with how the whole process worked. From making reservations, to submitting payments, receiving the great emails to help us prepare and plan for our trip, the check-in and check-out process, everything was a breeze. The associates were very friendly and professional. We look forward to using Carolina Retreats again.