Patricia Snyder
GBCabana 220 My stay at Cabana 220 served it's purpose. A week and a half working remote from the beach. Condo was exactly as described. Had one little hitch during my stay and it was addressed immediately. THE STAFF at Carolina retreats. TOP NOTCH. Very friendly, very professional. Over the last two decades we've gone with different companies in the past. After my experience with Carolina retreats, we will ONLY do business with them in the future. Ladies, thanks for the best experience!! Look forward to coming back soon.
Dolores O’Brien
GBFirst time using Carolina Retreats This is the first time we have used your company. We were very pleased with how the whole process worked. From making reservations, to submitting payments, receiving the great emails to help us prepare and plan for our trip, the check-in and check-out process, everything was a breeze. The associates were very friendly and professional. We look forward to using Carolina Retreats again.
SR Harp
GBGreat area. Owners need to get rid of heavily stained carpet. We received notification that the property wouldn’t be ready until 5 due to late cleaning. When we arrived, the unit didn’t appear to be cleaned very well. Large stains on the carpet, crumbs, fingerprints etc on every surface, hair in the shower drain and paper plates taped to the ceiling above the bed in the main floor bedroom. We spent the first hour of our vacation cleaning. We’ve rented for many years in Topsail and we’re disappointed. However, we had a blast on the beach and made wonderful memories. I did send an email about the condition of the house upon our arrival, but never received a response. Even an apology would’ve been nice.
Rick & Connie
GBAn unexpected disappointment The inside of the dishwasher was a foul smelling swamp of standing water, and German cockroaches were all over the kitchen at night. The house we had last year from Carolina Retreats was quite nice, but this experience will make us think twice about coming back with CR. (We’ve been coming to Topsail Island almost every year since 1991)
Weekender
GBCompany was awesome to deal with Company was awesome to deal with. Very efficient with communication and we even got a call from a real person the day of check-in to make sure we had all the info needed to get into the property. The house was good. Excellent location and the fenced yard was great. Some attention to detail on the inside would be beneficial - molded shower head, drain and return vent were a turn off. The neighbor to the right was not friendly at all but you can't pick your neighbors!