We were so happy Our experience with Booksi as we couldn’t make our trip that we paid for was very positive as they were very good to deal with…. and reimbursed us …

Do not book with this company. Very deceiving. I'm trying to cancel my VIP and Oceanside vacation package. I would love a refund. I was not told about terms and conditions and stupid on my part for not reading it. I do not qualify for these packages. I am retired with a annual income of 34,000 and do not own a home. I still have two pending payments on the VIP package due May 12 and June 12 and would like those cancelled please. Very deceiving. Would have been nice if when I signed up the representative would have told me about the qualifications because I would not have purchased. I have tried to get a refund and told no. I'm on a fixed income and this is just wrong. Not happy and will be contacting BBB. DO NOT USE THIS COMPANY!

Misleading So I see this really great deal for five nights at a nice hotel in Gatlinburg Tennessee for only $200. Then they also said I could book between now and anytime in the next 18 months. So I went ahead and bought the reservation, and made sure to, make a note to remind myself to use it within the next 18 months. Loan behold, I try to actually book the reservation for this summer and they try to tell me that the dates I had already booked on their website were no longer available and they were trying to get me to , take the trip to Florida instead. I told them I wasn’t interested in going to Florida and I wanted a refund. But they told me they have a seven day refund policy. However, this is extremely misleading and morally wrong. I spent $200 with the intent that I was going to get access to, five nights at a hotel in Gatlinburg, Tennessee, however, they were not able to deliver this service, and they refused to give me a refund. I have no issue showing up to a two hour seminar with a deal that good, but it’s the manipulation on the backend that’s a problem. If someone from management can respond to this comment and give me my money back, maybe I’ll change my mind on this company. UPDATE: Just got off the phone with them and now they’re trying to tell me I have to wait until after my birthday to book the trip so the system will let me? I feel like it’s a way for them to push the issue further into the future but we’ll see. If they can ultimately deliver on the trip OR get me a full refund I’ll be happy with them

Booksi Travel recommended 👌 I purchased a resort reservation in Puerto Vallarta at an excellent hotel - very reasonable. Booksi was very accommodating, prompt and efficient. I would be happy to deal with them again and I highly recommend them.

Unhappy upset Did not qualify for the trip you have to make 50000 thousand or more a year Been trying to get my money back for since march 20th 2024 they sent 100 received it in one business day been trying to get the rest ever since if you don’t make enough money and don’t want time share I highly don’t recommend Keith Biggerstaff/ I am on Disability