Cancelled our reservation due to price "audit" We booked a vacation home for our very large family with AvantStay. We found the home on Airbnb & Verb, but booked directly from the AvantStay website to save some of the fees. We thought we had found a good deal on a nice house, but nothing ridiculously cheap. The very next morning I get an email stating our reservation had been cancelled due to an "audit" that caught a pricing discrepancy. The price per night almost doubled and became too expensive for our family. We had been looking for a suitable house for a suitable price with the ONE WEEK that everyone in our family was available this summer for over a month. The representative I talked to on the phone was very nice, but said the best way to communicate with the company was to reply to the email I was sent. That representative, "Cindy," basically said sorry there was nothing she could do. I feel like I was unethically dealt with. On principle, they should have honored the price they originally published and eat their own mistake.

Clear communication and easy booking Clear communication and easy booking! Will definitely use again. The house was stunning and looked just like photos.

Great for our group The 180’ View was AMAZING and the photos did not do it justice. I was a bit worried the main living room would not accommodate our group of eight, but to be honest we hardly spent any time in that room. The majority of the time was spent around the dinning room table, kitchen and the sofa that was in that room. What was nice when you had the fire going you could see it from that room. Also spent time out on the deck and used the hot tub. The weather was a bit rainy but still was nice to be able to go out on the deck and enjoy the view. The game room was fun. From the pictures one could not tell it was so big, it’s a 3 car garage! We all decided we would stay there again in a heartbeat. A must is to go to the sculpture park near by, nice easy walk and fun art.

Belleza in Glenn Ellen (Napa Wineries) House was fantastic. 4 couples enjoyed a spacious well appointed room. 30 min from st. Helena hwy and the views were spectacular. Had 2 days of rainy weather but house was very comfortable for 8 adults throughout the day. Will most definitely stay at Belleza again when we return to Napa. Highly recommended.

We love to stay at the house We love to stay at the house, lots of space for big families, very well organized, clean, quiet. The pool table is no longer there :( but the play room is great for young kids, great communication with AvantStay team!!!! We definitely recommend this house to others, we will be back soon!!! Thank you AvantStay!!!