Quick and efficient reservations Ask for extended stay on my reservation, everyone helped me in a quick efficient way. Very friendly, will definitely use them for my other bookings. Highly recommend to others.

Great discounts & easy to use Whimstay has been a win/win for our family. We frequently check the site for better rates on our getaway stays and have put the savings towards more fun while we’re away. On our latest Tahoe trip we had some weather related issues with the crazy snow, we found the customer service team to be super responsive in helping us get what we needed from the property owner. Looking forward to more stays with Whimstay!

The counselor for your travel itinerary… The counselor for your travel itinerary insurance was the worst. She made me wait for an hour, saying the process was in progress, and then suddenly ended the call, saying she would call me back in a moment. Of course, no call came back and another agent said that no claim had even been filed. I'm sure she's teasing me because my English isn't perfect.

We were a little concerned on ability to get in touch with someone immediately We were a little concerned on ability to get in touch with someone immediately as we are used to working with more established companies, which caused us some nervousness. We sent an email and immediately heard back that we would be in touch with a human soon...within 10 minutes, Autumn called. She was AMAZING and took her time answering our questions and putting our minds at ease, she completely made all the difference for us. Minds at ease we are looking forward to our stay in July.

It seems like they are not adhering to their cancellation policy. I will never, ever use them again! Accidentally booking the wrong condo was a nightmare - trying to figure out all the fees and payments ended up costing me $7000. And even though we're 95 days out from the trip, which is three whole months away, they still won't let me cancel or give me a full refund. It's ridiculous! Their cancellation policy supposedly only applies to bookings made 0 to 60 days before checking in, so why won't they let me cancel?! I've had enough of these people. I will never book with them again - ever!