Michiel Ybema
NLA lot like a scam Let's say it's a lot like a scam, I'm afraid. These guys make it look like you're dealing with the hotel itself and show reasonable rates but then add a fee (in my case 36%!) at the last step while you're logging into your credit card app to approve the payment :( I got no response to my complaint within 24h (as they promised) and impossible to reach them by phone. However, after 3 days they did respond & refund the fee right away: I appreciate that.
willie slaughter
GBWingate is a wonder hotel great… Wingate is a wonder hotel great customer service. Rooms are very clean
MC
BBGreat location and facilities Great location and facilities. Clean and comfortable. All staff very helpful and obliging, especially Aki. Thank you!!
Richard Quirk
GBOutstanding Service and Understanding Outstanding Service and Understanding! Weeks ago, I made a non-refundable reservation through GuestReservations.com for a hotel in Fayetteville. Unfortunately, I wanted a hotel in Fayetteville, North Carolina, but I mistakenly made it for Fayetteville, Arkansas. Upon arriving at my North Carolina Hotel and discovering the mistake, I called the Arkansas hotel manager, who agreed to refund my payment if GuestReservations.com was also willing. I called Guest Reservations (Charlene) and related my situation. She took the necessary time (perhaps 20 minutes!) to understand my problem and to contact the Arkansas hotel. She then refunded the payment I had made for the wrong hotel. I couldn't ask for better service than that! I will certainly use Guest Reservations in the future.
Eduviges Yusi
PHThis hotel is the best hotel to stay in… This hotel is the best hotel to stay in angeles city , my hat is down for all employees who rendered a maximum great service during my stay