A T
AEI landed on their website by accident I landed on their website by accident. I was looking for a hotel in Nairobi, which was not part of any chain I usually use. The Hemingways, I got my booking done through them. When I realized that this was not the hotel, I also learned that the actual hotel did not have any rooms available. Then, reading all the negative reviews about the company, I thought I had been scammed. I wrote to the hotel and realized I had a genuine booking. So I am happy these guys could get me a room and that they are a legitimate company.
C Creamer
GBWe recently stayed at the Holiday Inn Express in Emporia VA. We have stayed in many, grant you it is in need of modern upgrades, but the breakfast buffet was the best, the hospitality was excellent. We recently stayed at the Holiday Inn Express in Emporia VA. In which we have stayed at many, grant you it needs more modern upgrades, but the breakfast buffet was the best, the hospitality was excellent.
Richard Quirk
GBOutstanding Service and Understanding Outstanding Service and Understanding! Weeks ago, I made a non-refundable reservation through GuestReservations.com for a hotel in Fayetteville. Unfortunately, I wanted a hotel in Fayetteville, North Carolina, but I mistakenly made it for Fayetteville, Arkansas. Upon arriving at my North Carolina Hotel and discovering the mistake, I called the Arkansas hotel manager, who agreed to refund my payment if GuestReservations.com was also willing. I called Guest Reservations (Charlene) and related my situation. She took the necessary time (perhaps 20 minutes!) to understand my problem and to contact the Arkansas hotel. She then refunded the payment I had made for the wrong hotel. I couldn't ask for better service than that! I will certainly use Guest Reservations in the future.
Ian Lim King
PHThis website is a scam This website is a scam. Booked a hotel then cancelled. I was charged 515usd but the hotel confirmed no charging me. Asking guestreservations.com for a refund with no response. Update: was refunded. I guess not a scam
MC
BBGreat location and facilities Great location and facilities. Clean and comfortable. All staff very helpful and obliging, especially Aki. Thank you!!