Wingate is a wonder hotel great… Wingate is a wonder hotel great customer service. Rooms are very clean

Confusion with the total pricing I just booked my hotel and thought it’s the official website. The price was the same like bookxxx.com. I thought to book directly with them so they don’t need to pay commission. Then I got the confirmation and noticed that I was charged an extra 100$, which is nearly an extra half of the hotel price. I instantly reached out to the costumer service of the hotel to cancel my booking. By looking at the email, i found out I didn’t book with the hotel, it was an agency. Anyhow, I was writing an e-mail to guest reservation to please cancel my booking free of charge and refund my money and they did. My learning and advice, check the total amount that is below of our booking page (that I found out when I was checking again to see how I could not notice it in the first place) there you can see ur the total price including tax and service charge.

I reserved a room in Quality Inn in Needles CA I reserved a room in Quality Inn in city of Needles CA. The website I used looked like a Quality Inn site. The price that came up on the site was two queen bed at price of $76 a night. So I chose that, it even had a 10 or 15 minute timer to reserve for the room. After everything was done, the final price was $120. It didn't even give me a chance to back out. I didn't even get a itemized receipt on my email, i even talked to their useless customer service rep. She only sounded helpful. She never sent a receipt to my email. I email them too, and no reply. Don't use this company. i even asked Quality Inn, they have told me a lot of third party website look like Quality Inn. Which I thought Quality Inn would care about copyright. But because of this company, I am not going to Quality Inn anymore.

Sergio was so polite and very helpful -

Great location and facilities Great location and facilities. Clean and comfortable. All staff very helpful and obliging, especially Aki. Thank you!!