I reserved a room in Quality Inn in Needles CA I reserved a room in Quality Inn in city of Needles CA. The website I used looked like a Quality Inn site. The price that came up on the site was two queen bed at price of $76 a night. So I chose that, it even had a 10 or 15 minute timer to reserve for the room. After everything was done, the final price was $120. It didn't even give me a chance to back out. I didn't even get a itemized receipt on my email, i even talked to their useless customer service rep. She only sounded helpful. She never sent a receipt to my email. I email them too, and no reply. Don't use this company. i even asked Quality Inn, they have told me a lot of third party website look like Quality Inn. Which I thought Quality Inn would care about copyright. But because of this company, I am not going to Quality Inn anymore.

Sergio was so polite and very helpful -

Wingate is a wonder hotel great… Wingate is a wonder hotel great customer service. Rooms are very clean

I landed on their website by accident I landed on their website by accident. I was looking for a hotel in Nairobi, which was not part of any chain I usually use. The Hemingways, I got my booking done through them. When I realized that this was not the hotel, I also learned that the actual hotel did not have any rooms available. Then, reading all the negative reviews about the company, I thought I had been scammed. I wrote to the hotel and realized I had a genuine booking. So I am happy these guys could get me a room and that they are a legitimate company.

Beware Beware - the site is set up to look like you are booking direct with a hotel and then adds on a large fee just as you are checking out. Have emailed and asked to be refunded - we will see! Update - I called and they eventually agreed to refund 15% which brings the price about in line with booking direct. The customer service person was pleasant and helpful. Lesson learnt - check more carefully what site you are using!