Catherine Cooper
FRBeware Beware - the site is set up to look like you are booking direct with a hotel and then adds on a large fee just as you are checking out. Have emailed and asked to be refunded - we will see! Update - I called and they eventually agreed to refund 15% which brings the price about in line with booking direct. The customer service person was pleasant and helpful. Lesson learnt - check more carefully what site you are using!
A T
AEI landed on their website by accident I landed on their website by accident. I was looking for a hotel in Nairobi, which was not part of any chain I usually use. The Hemingways, I got my booking done through them. When I realized that this was not the hotel, I also learned that the actual hotel did not have any rooms available. Then, reading all the negative reviews about the company, I thought I had been scammed. I wrote to the hotel and realized I had a genuine booking. So I am happy these guys could get me a room and that they are a legitimate company.
Jordan Edwards
GBEarly check in was amazing with… Early check in was amazing with Dejon!!! He let us check in early so we could put our bags away and gave us so much useful information! He is amazing!!
S Meier
GBBe careful Although the hotel I went to did not have a record of my booking, and I had to pay again for my room, I did receive a full refund from Guest Reservations.
Eduviges Yusi
PHThis hotel is the best hotel to stay in… This hotel is the best hotel to stay in angeles city , my hat is down for all employees who rendered a maximum great service during my stay