Refund difficulties. Booked a big property (over$3000) and unfortunately had to cancel. Cancelled within the full refund period. Once the refund was due, I received partial refund in odd amounts. Had to message a few times in order to receive full refund. Beware and ontop of your banking if you want your complete refund. Otherwise was easy to book etc.

If I could give zero stars If I could give zero stars, I would. I reached out to them four times over a week regarding an upcoming rental. It wasn't until the fourth time that they finally responded, letting me know my reservation was being canceled. They also won't refund my payment despite multiple requests and are telling me to dispute the charge on PayPal to get my money back. The customer service is horrendous.

Easy location near quick food Easy location near quick food, convenient stores and gas station. A 15-20 min Uber downtown. Photos are 100% accurate. Our group of 10 fit comfortably with no issues. We had a great first experience in Miami.

Fabulous ! Great experience ! Great host! Responded very quickly, and was very accommodating to our needs/requests. Check-in instructions were super detailed and helpful. The house was very clean and well stocked. We could not have asked for a better location. Overall a wonderful place; we would stay here again easily!

Do not book here! Can I give zero stars? Booked a property for a visit in Miami in December. Reached out to the company multiple times to confirm reservation. Was told TWO MONTHS later in February that the house we booked was not available... and instead offered another house for $2000 more than what we initially booked for. Now I am left scrambling last minute for a place to stay.