Amazing stay! Amazing stay!! Love the location! Beds were very comfy the home had everything we needed. The host stayed in communication with us the whole time attending all our needs. Would definitely rent again.

Searchastay is Not Fit for Long-Term Stays My roommates and I spent four months at a Searchastay location in New York. Though very fortunate for this housing opportunity, I honestly did not know if we were being housed until I received the keys. There was definitely a lack of communication on the company’s side. From a mice infestation, lack of heat, and a broken oven, a responsive landlord would have been nice. My roommates and I had to fix the majority of our issues on our own, fixing light fixtures and settling with no working oven for four months. If you are looking for a long-term stay, I would not recommend Searchastay, however short-term may suffice.

Awesome place Awesome place, excellent hotel and the fact you can use everything from the hotel is amazing. The bed is extremely comfortable, huge bathroom. The kitchen is very useful and nice to have! My husband could work and I could rest without interrupting each other because of the two separated spaces. Nice view, excellent location. Would definitely come back!

Refund difficulties. Booked a big property (over$3000) and unfortunately had to cancel. Cancelled within the full refund period. Once the refund was due, I received partial refund in odd amounts. Had to message a few times in order to receive full refund. Beware and ontop of your banking if you want your complete refund. Otherwise was easy to book etc.

If I could give zero stars If I could give zero stars, I would. I reached out to them four times over a week regarding an upcoming rental. It wasn't until the fourth time that they finally responded, letting me know my reservation was being canceled. They also won't refund my payment despite multiple requests and are telling me to dispute the charge on PayPal to get my money back. The customer service is horrendous.