Fabulous ! Great experience ! Great host! Responded very quickly, and was very accommodating to our needs/requests. Check-in instructions were super detailed and helpful. The house was very clean and well stocked. We could not have asked for a better location. Overall a wonderful place; we would stay here again easily!

Fantastic and quick customer service Ou trip to New York was booked in February before the pandemic was in full swing. This trip was booked for my anniversary with my husband. Booking this property was so easy and any time I had a question it was answered quickly. They were so accommodating in every way. Unfortunately due to Canadian travel restriction we can no long proceed with our plans for our anniversary so we’ve had to cancel our trip. We had zero issues canceling and it was done quickly and with great kindness. When we are able to book again, I will absolutely choose to book with Searchastay and Ben again. We can’t wait to visit New York and to stay at this prime location!

If I could give zero stars If I could give zero stars, I would. I reached out to them four times over a week regarding an upcoming rental. It wasn't until the fourth time that they finally responded, letting me know my reservation was being canceled. They also won't refund my payment despite multiple requests and are telling me to dispute the charge on PayPal to get my money back. The customer service is horrendous.

Classic large townhouse in the heart of… Classic large townhouse in the heart of the West Village. I stayed here with two friends and our families (Six adults, five children). Plenty of room for everyone. We played pool, used the kitchen for a big breakfast and hung out on the stoop. Beds are all very comfortable, bathrooms are large, big screen TVs in living room and bedrooms.

Amazing! Amazing townhome! Beautiful just as shown in the pictures. We booked as coaches coming in for a competition and this rental gave us the space, peace, and relaxation we needed away from crowds and tourists. Conveniently located near shops, restaurants, and grocery stores. We look forward to booking again here!