If I could give zero stars If I could give zero stars, I would. My family and I booked an apartment in NYC through VRBO. The pandemic hit and we had to postpone until September, 2021, which was fine. Two months before we were due to travel, we were told our reservation was canceled. We’ve been trying to get our money back since then, and have still not gotten it. It’s gotten to the point where our calls and e-mails are going unanswered. Horrible, horrible experience.

Fabulous ! Great experience ! Great host! Responded very quickly, and was very accommodating to our needs/requests. Check-in instructions were super detailed and helpful. The house was very clean and well stocked. We could not have asked for a better location. Overall a wonderful place; we would stay here again easily!

Awesome place Awesome place, excellent hotel and the fact you can use everything from the hotel is amazing. The bed is extremely comfortable, huge bathroom. The kitchen is very useful and nice to have! My husband could work and I could rest without interrupting each other because of the two separated spaces. Nice view, excellent location. Would definitely come back!

Highly recommended location!!! We have had an amazing vacation in the home. The management company was attentive when we had questions and remedied all issues very quickly. The home was clean and in great condition. We enjoyed the amenities of the clubhouse and had a super time staying here.

Searchastay is Not Fit for Long-Term Stays My roommates and I spent four months at a Searchastay location in New York. Though very fortunate for this housing opportunity, I honestly did not know if we were being housed until I received the keys. There was definitely a lack of communication on the company’s side. From a mice infestation, lack of heat, and a broken oven, a responsive landlord would have been nice. My roommates and I had to fix the majority of our issues on our own, fixing light fixtures and settling with no working oven for four months. If you are looking for a long-term stay, I would not recommend Searchastay, however short-term may suffice.