
Amanda Claire
GBThey cancelled our reservation!! My parents booked a condo at Topsail Dunes for the week of 7/13. My dad just received a phone call tonight (7/2), stating that the condo would not be ready in time due to damages and their reservation is canceled and told nothing else is available. The agent sent listings for places 4x the cost of the original condo. What terrible business considering it was NEVER mentioned it was even a possibility the condo would not be available.

BLG
GBStay Away...Go Elsewhere Our family rented a house for one week from Treasure Reality. The house was left unclean and furniture broken. Treasure reality was unresponsive to concerns until our trip had concluded, and even then providing horrible customer service. Provided the many options out there and current COVID concerns, I would strongly suggest you opt for another provider or will likely be thoroughly disappointed.

Carter
GBWon’t rent that one again. In the past we have had excellent luck renting through Treasure Realty. This last rental should be more closely reviewed by Treasure. The central air was not working on the main floor and three room air conditioners were duct taped into the master bedroom and living room. They were noisy and running constantly....really disturbing for sleep. In addition when we arrived there was an old dirty stove/oven sitting in the main living room which they removed after we called on Monday. The microwave in the kitchen was rusted inside and was a mess...had to readjust the turntable every time we used it to get it to work. There was lots more about this property the was not on the level we have come to enjoy when using Treasure, but it’s too much to list here. We’ve been using Treasure for about six years and we’re very disappointed.

Sandra Sicinski
GBThey made everything so easy to book They made everything so easy to book! Simple keyless entry and everything ready to enter and start our vacation! We are back again this year for another rental experience with them. My daughter also is renting as well as my sister, we are making this an annual experience!

Mary K
GB2404 Shore Dr. S. 2404 Shore Dr., South was our house. The AC unit does not cool the house, a guest got stuck in the elevator and maintenance helped get her out. Three story house and the elevator was NEVER fixed. The master bedroom wall leaked profusely down the wall into an outlet. Grill was filthy. Electrical outlet on porch was hanging out and very dangerous to all involved. Railing on the third floor porch was loose and very dangerous. Maintenance was told and never fixed it. Trash in the dunes, all plastic deck chairs broken. Floor filthy underneath furniture. Check in time moved up 1 hour without letting us know. We left a list of complaints with Treasure Realty when we left on Saturday. It is now Thursday an no one had contacted us nor will they answer our calls when we follow up. We have read several reviews which are very similar complaints. Very disappointing experience. We expected more for the amount we paid for this rental.