Although the property location and… Although the property location and furnishings were near perfect I have had issues for the last 3 years 2016 2017 and 2018 with my property being cleaned. I arrive at 3pm to 4pm so there has been adequate time to do so. I usually stay at 3960 Island drive every year however in 2017 we did not. This particular property was filthy. It was a New river Inlet property. My suggestion get better cleaning companies and or employees. Finding Someones hair in the bathroom is disgusting. And having to buy cleaning products suchas tub and tile clraner to ensure sanitary conditions is upsetting. I have been coming to Topsail beach for the last 5 years and plan to do so this year. I am absolutely in love with the place.

I enjoy working with Treasure reality I enjoy working with Treasure reality. Very honest, reliable, very informative company. I have booked all my beach stay vacations through them and never had any issues. Wether I had any questions or needing just to talk to any one there, they have always been friendly, courteous and extremely helpful. I plan on doing business with them again in the future.

Auto cancellation policy by Treasure Realty We have been renting with Treasure Realty for 14 years and this is the first time our rental got canceled. Apparently our deposit didn’t reach the office on time, but in 14 years we haven’t backed out of our agreement. We were able to re-apply for the same rental unit but had to wait the two days until we were able to reach them to be sure the unit was still available. A phone call would have been appreciated rather then to just cancel. Our travel plans had all been arranged.

2404 Shore Dr. S. 2404 Shore Dr., South was our house. The AC unit does not cool the house, a guest got stuck in the elevator and maintenance helped get her out. Three story house and the elevator was NEVER fixed. The master bedroom wall leaked profusely down the wall into an outlet. Grill was filthy. Electrical outlet on porch was hanging out and very dangerous to all involved. Railing on the third floor porch was loose and very dangerous. Maintenance was told and never fixed it. Trash in the dunes, all plastic deck chairs broken. Floor filthy underneath furniture. Check in time moved up 1 hour without letting us know. We left a list of complaints with Treasure Realty when we left on Saturday. It is now Thursday an no one had contacted us nor will they answer our calls when we follow up. We have read several reviews which are very similar complaints. Very disappointing experience. We expected more for the amount we paid for this rental.

They cancelled our reservation!! My parents booked a condo at Topsail Dunes for the week of 7/13. My dad just received a phone call tonight (7/2), stating that the condo would not be ready in time due to damages and their reservation is canceled and told nothing else is available. The agent sent listings for places 4x the cost of the original condo. What terrible business considering it was NEVER mentioned it was even a possibility the condo would not be available.