Sandra Sicinski
GBThey made everything so easy to book They made everything so easy to book! Simple keyless entry and everything ready to enter and start our vacation! We are back again this year for another rental experience with them. My daughter also is renting as well as my sister, we are making this an annual experience!
Nicholas Zeleznikar
GBBEWARE of this company BEWARE! There is a hurricane right now and the island has a mandated evacuation! We purchased the travel insurance and they still won’t reimburse. In the emails they have sent they expect us to sit on a will call basis and wait to see when they the evacuation is lifted, see if the house is intact! They will only let us file the claim if it is 4 or more days into the vacation. That means that we have to wait to drive 12 hrs to get there and then only have 3 days there and drive 13 hrs home! Terrible company and horrible customer service! DO NOT USE THEM!
Stacey Strano
GBThis was our first time renting from… This was our first time renting from Treasure Realty and we were really impressed with their clear communication and how easy they were to rent from! The condo we rented was just as described, very clean, and the entire facility (Shipwatch Villas) so nice. If we venture to N. Topsail again, we'd most definitely go thru Treasure Realty next time!
BLG
GBStay Away...Go Elsewhere Our family rented a house for one week from Treasure Reality. The house was left unclean and furniture broken. Treasure reality was unresponsive to concerns until our trip had concluded, and even then providing horrible customer service. Provided the many options out there and current COVID concerns, I would strongly suggest you opt for another provider or will likely be thoroughly disappointed.
Deneen Allen-Bailey
GBMost everything was great but,,,, Most everything was great. We had a misunderstanding where Treasure told me we had to sign another form about 3 days before checkin. There was a rush receiving these forms and emailing signed forms back to Treasure. Everything else was perfect! Thanks! This isn’t a complaint to Treasure but If someone could relay to the owners. We had trouble getting the living room DVD player to work. If someone could please have step by step written instructions on how to use the DVD player. Thanks!