Stacey Strano
GBThis was our first time renting from… This was our first time renting from Treasure Realty and we were really impressed with their clear communication and how easy they were to rent from! The condo we rented was just as described, very clean, and the entire facility (Shipwatch Villas) so nice. If we venture to N. Topsail again, we'd most definitely go thru Treasure Realty next time!
BLG
GBStay Away...Go Elsewhere Our family rented a house for one week from Treasure Reality. The house was left unclean and furniture broken. Treasure reality was unresponsive to concerns until our trip had concluded, and even then providing horrible customer service. Provided the many options out there and current COVID concerns, I would strongly suggest you opt for another provider or will likely be thoroughly disappointed.
Kimberly
GBAuto cancellation policy by Treasure Realty We have been renting with Treasure Realty for 14 years and this is the first time our rental got canceled. Apparently our deposit didn’t reach the office on time, but in 14 years we haven’t backed out of our agreement. We were able to re-apply for the same rental unit but had to wait the two days until we were able to reach them to be sure the unit was still available. A phone call would have been appreciated rather then to just cancel. Our travel plans had all been arranged.
Nicholas Zeleznikar
GBBEWARE of this company BEWARE! There is a hurricane right now and the island has a mandated evacuation! We purchased the travel insurance and they still won’t reimburse. In the emails they have sent they expect us to sit on a will call basis and wait to see when they the evacuation is lifted, see if the house is intact! They will only let us file the claim if it is 4 or more days into the vacation. That means that we have to wait to drive 12 hrs to get there and then only have 3 days there and drive 13 hrs home! Terrible company and horrible customer service! DO NOT USE THEM!
Melanie Faith
GBThe associates at Treasure Realty were… The associates at Treasure Realty were communicative and clear. The check-in packet was wonderful, and they took the time to explain it all. I just loved the condo, as did my entire family. It was clean and just as described online. I'll be returning to rent another condo next summer. Great job! :)