People were very helpful and jumped to … People were very helpful and jumped to get anything we may needed even extra towels we have been staying in your cabins since 2010 and always check outrageous cabins first to see if they are available.We believe we have gotten a discount for being a repeat quest also.

The cabin was beautifully furnished and … The cabin was beautifully furnished and very clean. View was magnificent from the balconies! However, hot tub had some parts missing,(fortunately, it still worked.) Mini blinds in livingroom did not operate properly and 1/2of loveseat in livingroom did not recline. In addition, 1/2 of outlet in upstairs bathroom did not work.

Outrageouscabins was very nice and … Outrageouscabins was very nice and polite upon checking in but we were disappointed in the cabin. The couch was missing a leg which caused it to sit uneven and be slopped. The couch was very narrow and not comfortable for sitting. The log walls had alot of dust hanging on them and with allergies it was not good. However the beds were very comfortable and we did get good sleep while were there.

Outrageous cabins terrible customer service! We have been staying with outrageous cabins for years but not anymore. We rented cabin this last weekend and noticed an old dried blood stain on our sheets. We called the office for a new set, 8hrs later still no clean sheets and had to call again. Talk to the manager today and she said she thought the stain was created by us. Why would I make this up? My husband and are full time professionals and have no motive to make this up. Just thought we deserved cleaning charge back since we had to sleep with stain the first night without knowing it was present. Working in healthcare I know the risk of blood borne pathogens. Worst customer service!! Follow up to your reply. I NEVER said the stain could have been mine and there was not blood stain tissues in our bathroom. Why would I make the phone call in the first place if I thought it was from us? What lies!! By the way we took all the trash out right before we left. If I was going to make up a story up like this I sure wouldn’t left evidence. Geez. This is so disheartening. We visit Pigeon forge multiple x per year and stayed in all the major cabin companies including yours often. You can look at our record and call the rest and see we’ve never had a compliant until now. This is not about a partial refund, trust me we don’t need one. It all about the lies you are accusing us of. I can’t believe this. Shame on you and your staff!! I’ll pray for you all!!

Ants in the bathroom upon arrival Ants in the bathroom upon arrival The jets in the hot tub are inoperable Non-responsive to our voicemail The landscapers use the adjacent gravel lot as their storage so there was little to no privacy sitting out on the deck with a constant flow of truck trailers and people in and out, not to mention the fact that it's also right outside the master bedroom so there was often interrupted peace and quiet