Ants in the bathroom upon arrival Ants in the bathroom upon arrival The jets in the hot tub are inoperable Non-responsive to our voicemail The landscapers use the adjacent gravel lot as their storage so there was little to no privacy sitting out on the deck with a constant flow of truck trailers and people in and out, not to mention the fact that it's also right outside the master bedroom so there was often interrupted peace and quiet

We loved staying at Smokey Mountain Dream! We loved staying at Smokey Mountain Dream. The cabin was as advertised, very nice, beautiful views as promised and all was very clean. Check in and check out was smooth, fast and simple, no issues. My only recommendation is new mattress and pillows - they weren't comfortable. BUT, all else was fantastic and we'll be back. HIGHLY RECOMMEND OUTRAGEOUS CABIN RENTAL!!

The cabin was beautifully furnished and … The cabin was beautifully furnished and very clean. View was magnificent from the balconies! However, hot tub had some parts missing,(fortunately, it still worked.) Mini blinds in livingroom did not operate properly and 1/2of loveseat in livingroom did not recline. In addition, 1/2 of outlet in upstairs bathroom did not work.

Outrageous cabins terrible customer service! We have been staying with outrageous cabins for years but not anymore. We rented cabin this last weekend and noticed an old dried blood stain on our sheets. We called the office for a new set, 8hrs later still no clean sheets and had to call again. Talk to the manager today and she said she thought the stain was created by us. Why would I make this up? My husband and are full time professionals and have no motive to make this up. Just thought we deserved cleaning charge back since we had to sleep with stain the first night without knowing it was present. Working in healthcare I know the risk of blood borne pathogens. Worst customer service!! Follow up to your reply. I NEVER said the stain could have been mine and there was not blood stain tissues in our bathroom. Why would I make the phone call in the first place if I thought it was from us? What lies!! By the way we took all the trash out right before we left. If I was going to make up a story up like this I sure wouldn’t left evidence. Geez. This is so disheartening. We visit Pigeon forge multiple x per year and stayed in all the major cabin companies including yours often. You can look at our record and call the rest and see we’ve never had a compliant until now. This is not about a partial refund, trust me we don’t need one. It all about the lies you are accusing us of. I can’t believe this. Shame on you and your staff!! I’ll pray for you all!!

Great Staff/Service We just had to cancel a part of our stay for the second time in the past 2 years for the death of a family member. I spoke with Arissa at Outrageous Cabins, and she talked me through it and helped us once again. Always a comfortable, professional and helpful phone conversation. Thanks so much! Looking forward to the rest of the trip and we'll always be back 😁