Elaine
GBThe price is good for the facilities. The price is good for the facilities. The indoor pool is large and warm, the inflatables were fun for our 10yr old. But they need to make it clear that this is 2 parks separated with a 10 minute walk between them. It’s unclear when booking which site you have booked, either Yare or Bure. We arrived at 1am and there is nowhere that has the information needed to access your caravan.After driving around the site for 15 mins , I spotted a van that said security , I ended knocking on a door and luckily it was the right place, but nowhere did it have this written. . He gave directions and keys to the caravan, it would have been easier for him to personally show us where the caravan was.
Chrissie
GBWorst holiday I have ever experienced Worst holiday I have ever experienced. Unbelievably unorganised and the staff were incredibly rude. We booked for three nights and stayed for one. I think that pretty much says it all. My family were super disappointed as it wasn’t the holiday we were promised and had been looking forward to.
Marcus
GBParkdeane Restorts booking Issues… Once we made our booking,almost impossible to contact them.No call line to talk to a human,the livechat feature was disabled.The new terms and conditions make it very hard to make amendments.They don't make it clear you have to buy a cancelation policy to even amend details. Pity as we really liked the park we usaully go to.
customer
GBThorness bay is our favourite place to… Thorness bay is our favourite place to come staff are friendly and welcoming and the entertainment staff are friendly welcoming and great all round great service and will be back again
Dutchbloke
GBReduce bar and restaurant prices Reduce bar and restaurant prices. Put walkways outside all accommodation as I ruined a new pair of training shoes in the mud. Also not happy with the £20 retaining fee for the caravan when we paid in full anyway. Please advise Kind Regards Paul Holland Clayton Park Caravan C22.