Extremely disappointing After booking made to an accomodation that stated dog friendly, learned it's not actually dog friendly, so need to cancel now. VERY frustrating and not sure how they won't make it clear during booking

I tried to call Parkdean to make my… I tried to call Parkdean to make my booking but after being on the photo for quite some time I was cut off, then when I called back the phone lines were shut, so I guess the advisor just wanted to go home. I also tried a web chat but the answer were very vague and I'm still none the wiser.

Small, quiet caravan park Lovely clean caravans, right next to the beach, staff are really friendly, Dan made our holiday great, Madi the singer sounds amazing, Bingo at 10pm (late but ok for us adults)

No compassion no empathy No compassion no empathy. Zero customer service . These guys are pathetic . Their email lands on spam folder. I inquired them regarding what devices I will be getting with my accommodation only to know my holiday is already expired . Lol what a joke . I had booked a car rental for same date . Joke of a company . Looting people. They never accept their mistakes. I had planned everything about this holiday but they have ruined everything .