I tried to call Parkdean to make my… I tried to call Parkdean to make my booking but after being on the photo for quite some time I was cut off, then when I called back the phone lines were shut, so I guess the advisor just wanted to go home. I also tried a web chat but the answer were very vague and I'm still none the wiser.

After Service Non Existent....what a shame We had a lovely 4 nights stay at Cayton Bay and could not fault the staff on sight at all. On the journey home I realised I had left my waterproof coat and my two twins waterproof coats also. The weather has been so bad during our time there they had never left the caravan. I have called the reception three times now and am really disappointed with their response. I full accept it was my fault for leaving them but they simply weren’t bothered about helping me. I advised where they were left and the caravan we were staying and the the woman I spoke to didn’t even take my name and number and said she would call back. When I asked if she needed my details it seemed to come as a surprise. No call back and when I called again was told that they didn’t see the lost property and that was the cleaning team and they didn’t always know. On my final call I was just told the caravan had been cleaned and nothing handed in. This left a really disappointing feeling at the end of what was a lovely holiday.

Small, quiet caravan park Lovely clean caravans, right next to the beach, staff are really friendly, Dan made our holiday great, Madi the singer sounds amazing, Bingo at 10pm (late but ok for us adults)

The price is good for the facilities. The price is good for the facilities. The indoor pool is large and warm, the inflatables were fun for our 10yr old. But they need to make it clear that this is 2 parks separated with a 10 minute walk between them. It’s unclear when booking which site you have booked, either Yare or Bure. We arrived at 1am and there is nowhere that has the information needed to access your caravan.After driving around the site for 15 mins , I spotted a van that said security , I ended knocking on a door and luckily it was the right place, but nowhere did it have this written. . He gave directions and keys to the caravan, it would have been easier for him to personally show us where the caravan was.