After Service Non Existent....what a shame We had a lovely 4 nights stay at Cayton Bay and could not fault the staff on sight at all. On the journey home I realised I had left my waterproof coat and my two twins waterproof coats also. The weather has been so bad during our time there they had never left the caravan. I have called the reception three times now and am really disappointed with their response. I full accept it was my fault for leaving them but they simply weren’t bothered about helping me. I advised where they were left and the caravan we were staying and the the woman I spoke to didn’t even take my name and number and said she would call back. When I asked if she needed my details it seemed to come as a surprise. No call back and when I called again was told that they didn’t see the lost property and that was the cleaning team and they didn’t always know. On my final call I was just told the caravan had been cleaned and nothing handed in. This left a really disappointing feeling at the end of what was a lovely holiday.

Parkdean Skegness is beyond grim Just left Parkdean site at Skegness early. We were staying on a touring pitch, which flooded as the hard standing wasn’t laid very well. BUT the toilet block was so dirty it made us feel sick to go in there. Other campsites clean their facilities daily. I don’t think these had been cleaned in weeks! The lids were missing from the sanitary bins, the wast bins were full, the shower trays were full of hair, dirt, litter and grime. The men’s shower valves were hanging off the walls. Then the drinking water area was covered in slime and mould and the chemical toilet disposal had no surround to stop splashing. All the facilities smelled bad. Our neighbours also said they would never go to a Parkdene site again.

Went to southview skegness for 4… Went to southview skegness for 4 nights. Fantastic place as always but the beer and food prices are far too expensive definitely need to lower the prices won’t be holiday here anymore to expensive in the clubhouse

Parkdean Holidays Booking process is good with plenty of options. Having stayed at Parkdean Resorts a few times I always find the experience very good, great value for money and an all round enjoyable family holiday. Only thing I would like to see is the option to create an account with Parkdean to build points and acquire future benefits/savings

Extremely disappointed Extremely disappointed. No compassion. Paid the £19 cancellation fee to find out I'm STILL not entitled to a full refund. Tried to cancel a couples holiday, due to going through a horrible breakup of 9 years, effecting my mental health and now I find I can't get all of my money back. The Ts&Cs are a load of rubbish. You pay cancellation fee to get a FULL refund! Will not be using this money robbing company again.