
J S
GBGrossly misleading rates Tried to book an apartment through the webpage sacoapartments.com. The experience was ridiculously bad. The rate published (after entering the actual dates) did not match at all with the actual offer - it was almost double the published price. STAY AWAY.

Henry
GBBad service at SACO Bath Bad service at SACO Bath. Running out of hot water and the crew blamed me for showering too long, what a joke.

Mat
GBImpossible to cancel a booking despite "free cancellation" Booked via Booking.com. Impossible to cancel again via this site despite saying free cancellation. Tried cancelling via Saco, also not possible. Saco staff told me to call Agoda (apparently booking.com went through them). Also impossible to get through to a human being on the phone. Absolute waste of time going round in circles. If you need to cancel a booking here it will be impossible and an absolute nightmare. Save yourself the stress and book elsewhere.

MaryM
GBWorst of the worst I booked a room, which was a non-refundable purchase. Fair. But upon booking, the hotel requested a security deposit of £500 which was not mentioned anywhere before the booking. Then you wouldn't believe it, when I arrived to check-in to pay for my security deposit, their card machine was showing error 6 times, nothing showed up on my bank's side, I even contacted my bank and there was no pertaining issues with my card. The hotel's receptionists were being so unhelpful and had a stink attitude and would not accept any other ways of payment for the security deposit. So in the end I lost my booking and they won't issue me a refund.They won't even try compensate me for the loss when the issue was entirely out of my hands. Fraudulent service that I would not recommend to anyone

David Walton
GBSACO Apartments Farnborough (Victoria Road) Friendly, welcoming staff who are always happy to help and it's reception is staffed 24/7. The rooms are fantastic, I've stayed in the studio apartments and the 1 bedroom apartments and both were spacious, with a contemporary design and very clean. The apartments have big comfortable beds, large LCD TV, lovely bathroom and (most importantly, for me at least) a full kitchen with fitted fridge, oven, dishwasher, washing machine, microwave etc. Much better rooms than any of the standard hotel chains and for the same money. I would highly recommend staying here. Btw...I also saw air conditioning being installed, starting with the 3rd and 4th floor and working it's way down I believe.