Kitchen wasn't equipped with … Kitchen wasn't equipped with necessities. Blinds were broken in the bedrooms.

I had no choice but to mark one… I had no choice but to mark one star....the system will not let me show a zero. Be sure to save your money! Beware of this company they will take your money. Think twice before you submit a RSVP there is no turning back even if it is in error. After less than 24 hours I learned that... the company/ owner kept $150.00 so I would go thru a legit company not Sweet Home Vacation!!!!!!!! No Customer service ...would not listen to logic!! I still cant believe it!!!!! Contact me if you need more insight on what happened to me. Just trying to save others from this very expensive lesson!

Refund Have been renting there home over the past 5years. Due to the covid-19 this year had to cancel, an they are give me a run around about my refund. They never answer there phone and when you Email them it take days for them to email you back. After this experience I will never book with them again or recommend them.

Would give them negative stars if… Would give them negative stars if possible. This Orlando condo was incredibly run down, with a thermostat that only went down to 72 and no fans (which meant that even in March, the place felt stuffy and oppressive), stained carpets, ripped screens, and spring mattresses that were all terribly uncomfortable. Just based on the unit alone, I would give them no more than one star. During the second day, a stranger typed the code into the door and walked in, saying he was a realtor and that the owner gave him permission to come in and take pictures. ABSOLUTELY UNACCEPTABLE. And then came the bill. Sorta. To get an itemized receipt, I had to send a half dozen emails, and what I received back was typed into an email, not an actual receipt. And the itemization came out to over $300 less than what I was actually charged. Unclear if I will get my money back, but hoping you all can avoid the same mistake.

clean and comfortable but come prepared The house was clean, spacious and convenient to all of our activities (SeaWorld, Disney, etc). There were a few smaller things I wish they would have provided that would have gone a long way to making her stay more comfortable but, all in all, we enjoyed our stay. Bring your own washcloths, bath mats, basic spices, coffee filters, etc. Don't assume any of those Essentials are provided and, with a little preparation on your part, you'll have a wonderful experience.